The October 16 issue pointed to part number SVCDOCS.
If the Failing Item indicates SVCDOCS, then continue with this step. Otherwise go to the next step. Do NOT replace the I/O adapter. This is a recoverable error.
LIC will automatically re-IPL the virtual I/O processor associated with the adapter. Other resources attached to the virtual I/O processor may need to be Varied On.
If the virtual I/O processor or adapter are not operational then use Hardware Service Manager to manually re-IPL the virtual I/O processor and Vary On attached resources.
If manually reIPL-ing the virtual I/O processor fails then contact your next level of support. This ends the procedure.

Service History:
Oct 16, 2019 12:03:14 AM Problem detected
Oct 16, 2019 12:03:14 AM Customer notified

Which is different than the death experienced this morning:
Jan 7, 2020 9:18:30 AM Problem detected
Jan 7, 2020 9:18:57 AM Customer notified
Jan 7, 2020 9:19:07 AM Service authorized electronically

Rob Berendt

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