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  3. March 2018

Re: Anybody got a copy of level 42 of PTF group 99701?

On 3/27/2018 12:16 PM, Paul Nelson wrote:
One other thing I've learned in recent years is that the best time to call
the support line is between about 10 AM and 2 PM Central time. You have a
real good chance of getting somebody in Boulder, Colorado as your first
contact.

Saves a bunch of aggravation that way.

Okay, I put that on a sticky note to remember.

I remember back in the early 80s when I would call from Zink and Katich with a S/38 question and they would recognize the call and send me straight to level two.

I suppose the fact that we actually had the OS code on microfiche in the office had something to do with that.

:)


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