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  3. March 2018

Re: Anybody got a copy of level 42 of PTF group 99701?

Too funny.

BTW, if your book is a real thing, let me know if you need a proofreader.
;-)

- Dan

On Tue, Mar 27, 2018 at 12:44 PM, Paul Nelson <nelsonp@xxxxxxxxxxxxx> wrote:

The Priority Support reps are the "funnels" to the level 2 and 3 folks and
even the developers.

She chewed him out because he thought she wasn't getting him an answer fast
enough. He tried to lord it over her and tell her that his 18 years with
IBM
Global Support entitled him to better treatment. Her response was that "the
mutts at Global Support are the reason so many customers have abandoned the
iSeries platform". Good thing I was on this conference call from my office
at home. I hit the mute button and laughed my butt off.


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