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Sounds like you really should just build a web application. I'm guessing
that customer service then needs to manually enter some data related to
what was changed? If that is the case then use the web app to just do it
automagically. Saves everyone a step, saves on the number of emails
having to be sent, and can be done very easily.


Thanks
Bryce Martin
Programmer/Analyst I
570-546-4777



"Len Grieco" <l_grieco@xxxxxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
11/17/2010 10:12 AM
Please respond to
Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>


To
"Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
cc

Subject
RE: PDF Documents






Jack,

It is more of a inquiry letter with some fill in the blanks - the
customer then returns the letter back to our customer service department

Thanks
Len

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jack Kingsley
Sent: Wednesday, November 17, 2010 10:07 AM
To: Midrange Systems Technical Discussion
Subject: Re: PDF Documents

Once your customer gets the PDF and they want to edit it
then what are they going to do with it, does it come back
to you at all?? or is this something that they then send on
to other customers and store it or?? What type of
information is being overlayed or fed into the PDF when it
gets created. I like the part that Nathan described about
changing it locally in your database then your PDF is
populated the way you want it before it goes out, if it is
populated correctly before it goes then all you need to do
is to view it for accuracy or whatever your need is.

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