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Hey James, it's not like you are using some old B10 you bought off of
Ebay. You have a new system with maintenance. Try opening a ticket with
800-IBM-SERV. Me, I prefer typing up the pmr on their website and then
calling in with the ticket number or waiting for them to call me.
Otherwise you end up only getting every third word typed in by the vocal
receptionist. Go here and select Service request
http://www-947.ibm.com/systems/support/supportsite.wss/brandmain?brandind=5000027
Rob Berendt
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