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Hello Bryan,

New LaserJet 4250tn says LOAD TRAY1 whenever I send a document to it. When I tell the printer to use tray 2 instead of tray 1, the document prints. Tray 1 is the manual feed tray and tray two in plain letter.

I'm struggling to determine what you perceive as the problem. You're sending a printout to tray 1, and since it's the manual feed tray, there's no paper in it. So it says "Load Tray 1". This seems reasonable to me -- you send paper to an empty tray, it SHOULD ask you to load paper.

So what do you WANT to happen?  I see a few possibilities:

a) Do you want us to tell you how to direct a printout to tray 2?

b) When a user specifies Tray 1, do you want the system to ignore
    that, and send it to Tray 2, anyway?  (Seems confusing to me,
    but it wouldn't be the first time someone has asked for that.)

c) Maybe you're saying that there really is paper in tray 1, and
    that the error message shouldn't happen?

d) Maybe you've already tried directing the output to tray 2
    (though you didn't mention that in your message) and for some
    reason it's still going to tray 1?

Can you please let us know what you're trying to accomplish?

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