Re: LaserJet says LOAD TRAY 1 -- MIDRANGE-L

× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.

Hello Bryan,

New LaserJet 4250tn says LOAD TRAY1 whenever I send a document to it.When I tell the printer to use tray 2 instead of tray 1, the documentprints. Tray 1 is the manual feed tray and tray two in plain letter.

I'm struggling to determine what you perceive as the problem. You'resending a printout to tray 1, and since it's the manual feed tray, there'sno paper in it. So it says "Load Tray 1". This seems reasonable to me --you send paper to an empty tray, it SHOULD ask you to load paper.


So what do you WANT to happen?  I see a few possibilities:

a) Do you want us to tell you how to direct a printout to tray 2?

b) When a user specifies Tray 1, do you want the system to ignore
    that, and send it to Tray 2, anyway?  (Seems confusing to me,
    but it wouldn't be the first time someone has asked for that.)

c) Maybe you're saying that there really is paper in tray 1, and
    that the error message shouldn't happen?

d) Maybe you've already tried directing the output to tray 2
    (though you didn't mention that in your message) and for some
    reason it's still going to tray 1?

Can you please let us know what you're trying to accomplish?

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.