RE: LaserJet says LOAD TRAY 1

Scott,

The problem is that there is a problem:).  I want b) to occur.

In my experience, most HP laser printers don't require a *WSCST to print system 
i documents from tray 2 and/or tray 3.  Tray 1 is always the manual feed tray 
on HP printers. I recently deployed a number of three drawer HP 1320 laser 
printers and without any *WSCST, they print system i documents from the letter 
trays (2 and 3), even though the spooled file source drawer is 1.  To configure 
these printers all I had to do was copy an existing 3812 *LAN device 
description and change the address.  To create a *WSCST alone, takes more time 
than that.  I was just wondering why I need to redirect trays on a 4250 but 
don't have to on a 1320 or 4050, for example.
Bryan 

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of Scott Klement
Sent: Monday, January 29, 2007 4:02 PM
To: Midrange Systems Technical Discussion
Subject: Re: LaserJet says LOAD TRAY 1


Hello Bryan,

New LaserJet 4250tn says LOAD TRAY1 whenever I send a document to it. 
When I tell the printer to use tray 2 instead of tray 1, the document 
prints. Tray 1 is the manual feed tray and tray two in plain letter.

I'm struggling to determine what you perceive as the problem.  You're 
sending a printout to tray 1, and since it's the manual feed tray, there's 
no paper in it.  So it says "Load Tray 1".  This seems reasonable to me -- 
you send paper to an empty tray, it SHOULD ask you to load paper.

So what do you WANT to happen?  I see a few possibilities:

a) Do you want us to tell you how to direct a printout to tray 2?

b) When a user specifies Tray 1, do you want the system to ignore
     that, and send it to Tray 2, anyway?  (Seems confusing to me,
     but it wouldn't be the first time someone has asked for that.)

c) Maybe you're saying that there really is paper in tray 1, and
     that the error message shouldn't happen?

d) Maybe you've already tried directing the output to tray 2
     (though you didn't mention that in your message) and for some
     reason it's still going to tray 1?

Can you please let us know what you're trying to accomplish?