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Good luck.. sounds like it's flat out not working (instead of not being
able to tell if it's working or not).  Maybe demand that they bring a new
FC1827 cable with them... they shouldn't have a problem with that.  I'd
also try to coordinate with one of the Rochester UPS feature gurus to be
available for a phone call when the CE comes... tell 'em you're tired of
jumping thru hoops on this one.

When it's working, try unplugging/replugging the cable... it should be easy
to tell if it's attached at that point.

                                                                           
             "Jeff Crosby"                                                 
             <jlcrosby@dilgard                                             
             foods.com>                                                 To 
             Sent by:                  "'Midrange Systems Technical        
             midrange-l-bounce         Discussion'"                        
             s@xxxxxxxxxxxx            <midrange-l@xxxxxxxxxxxx>           
                                                                        cc 
                                                                           
             02/20/2006 12:45                                      Subject 
             PM                        RE: UPS Attachment to an i5 520     
                                                                           
                                                                           
             Please respond to                                             
             Midrange Systems                                              
                 Technical                                                 
                Discussion                                                 
             <midrange-l@midra                                             
                 nge.com>                                                  
                                                                           
                                                                           




> Once your setup is working correctly, you can remove the
> cable (FC1827,
> right?)  from the serial port on your 520 and you will see
> the message hit QSYSOPR saying that it's no longer connected
> (CPI0961 I think).  When you plug it back in, you'll get a
> corresponding message (CPI0962 I think).
> We've tested it several times.

I got a program from another subscriber that uses an API to retrieve some
UPS bits.  It shows that the i5 does _not_ think the UPS is attached.

And I went through that whole power down/unplug thing many months back.

Guess I'll call my CE.

--
Jeff Crosby
Dilgard Frozen Foods, Inc.
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531

The opinions expressed are my own and not necessarily the opinion of my
company.  Unless I say so.


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