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We get this all day long - and answer with "PAGE" and it continues printing.
Large spool files (hundreds of pages, duplex, with barcodes, diff fonts, logos)
Spool file is *afpds. Nothing on the control panel to indicate problem.
This is V5R3 i5 520 (had same error on prev V4R5 server) Ethernet connect
for local Lexmark Optra printers (2). IPDS cards in printers are from IBM.
Using PSF Config. Printer ipds cards had updates as of 2 years ago.
Customer been tolerating this since implementing.
Nothing in Knowledge Base for PQT4101. Could not find match of sense data in
IPDS manual.
jim
PQT3630 Diagnostic 10 04/28/05 08:15:07.364800 QPQCNACK
QSYS 0C05 QPQCCOMM QSYS 014F
Message . . . . : Device PQ1 returned
negative acknowledgment with sense
data.
Cause . . . . . : Sense data X'40001A00
BF020000 00000000 00000000 00000000
00000000' was received from device PQ1.
Recovery . . . : See messages
that follow for additional information
about the error condition. The data
stream manual for your printer contains
more information about the sense
data. Technical description . . . . . .
. . : The internal message
identifier (ID) is CNACK101.
PQT4101 Sender copy 99 04/28/05 08:15:07.381760 QPQCNACK
QSYS 115D QPQCNACK QSYS 115D
Message . . . . : Operator action is
required on device PQ1. (C H PAGE
1-999999)
Cause . . . . . : Operator action on
device PQ1 is required to continue.
Recovery . . . : Look at the printer
operator panel to analyze the cause
of the problem. After correcting the
problem on the printer, choose a reply
value. If Remote PrintManager (RPM) 2.0
is being used, a reply value of H,
PAGE, or 1-999999 is likely to cause the
device to print duplicate pages.
Possible choices for replying to message
. . . . . . . . . . . . . . . : C
-- To cancel the printer writer, type a
C. H -- To hold the file, type an H.
PAGE -- To continue printing on the page
the printer writer is currently
processing, type PAGE. 1-999999 -- To
start printing again on a specific
page, type the page number (1-999999) on
which you want to start printing.
Technical description . . . . . . . . :
Use the WRKWTR command to see
which page the printer writer is
currently processing. Check the output for
duplicate pages.
*NONE Reply 04/28/05 08:16:42.613736 QMHSCLVL
QSYS 0683 QPQCNACK QSYS 11C7
From user . . . . . . . . . : ROSS
Message . . . . : PAGE
Device description . . . . . . . . : PQ1
Option . . . . . . . . . . . . . . : *BASIC
Category of device . . . . . . . . : *PRT
Device class . . . . . . . . . . . : *LAN
Device type . . . . . . . . . . . : *IPDS
Device model . . . . . . . . . . . : 0
LAN attachment . . . . . . . . . . : *IP
Advanced function printing . . . . : *YES
Port number . . . . . . . . . . . : 9600
Online at IPL . . . . . . . . . . : *YES
Font:
Identifier . . . . . . . . . . . : 011
Point size . . . . . . . . . . . : *NONE
Form feed . . . . . . . . . . . . : *AUTOCUT
Separator drawer . . . . . . . . . : 1
Separator program . . . . . . . . : *NONE
Printer error message . . . . . . : *INQ
Message queue . . . . . . . . . . : *CTLD
Current message queue . . . . . . : QSYSOPR
Library . . . . . . . . . . . . : QSYS
Activation timer . . . . . . . . . : *NOMAX
Image configuration . . . . . . . : *NONE
Maximum pending requests . . . . . : 6
Print while converting . . . . . . : *YES
Form definition . . . . . . . . . : F1C10110
Library . . . . . . . . . . . . : *LIBL
Character identifier . . . . . . . : *SYSVAL
Remote location:
Name or address . . . . . . . . : 10.0.1.155
User-defined object . . . . . . . : OPTRAPR1
Library . . . . . . . . . . . . : QGPL
Object type . . . . . . . . . . : *PSFCFG
Data transform program . . . . . . : *NONE
User-defined driver program . . . : *NONE
Dependent location name . . . . . : *NONE
PSF Config
PSF configuration: OPTRAPR1 Library: QGPL
User resource library . . . . . . . . . . . . . : *JOBLIBL
IPDS pass through . . . . . . . . . . . . . . . : *NO
Activate release timer . . . . . . . . . . . . . : *NORDYF
Release timer . . . . . . . . . . . . . . . . . : *SEC15
Restart timer . . . . . . . . . . . . . . . . . : *IMMED
APPC and TCP/IP retry count . . . . . . . . . . : 15
Delay between APPC retries . . . . . . . . . . . : 90
Auto Session Recovery:
Enabled . . . . . . . . . . . . . . . . . . . : *NO
Message option . . . . . . . . . . . . . . . . :
Acknowledgment frequency . . . . . . . . . . . . : 100
Printer response timer . . . . . . . . . . . . . : 0
Blank page . . . . . . . . . . . . . . . . . . . : *YES
Page size control . . . . . . . . . . . . . . . : *NO
Resident fonts . . . . . . . . . . . . . . . . . : *YES
Resource retention . . . . . . . . . . . . . . . : *YES
Edge orient . . . . . . . . . . . . . . . . . . : *NO
Use outline fonts . . . . . . . . . . . . . . . : *NO
PSF defined options:
*NONE
Font substitution messages . . . . . . . . . . . : *YES
Capture host fonts at printer . . . . . . . . . : *NO
Font resolution for formatting . . . . . . . . . : *SEARCH
Font mapping table . . . . . . . . . . . . . . . : *NONE
Library . . . . . . . . . . . . . . . . . . . :
Cut sheet emulation mode . . . . . . . . . . . . : *NONE
Use DBCS simulation font . . . . . . . . . . . . : *NO
Generate PDF output . . . . . . . . . . . . . . : *NONE
PDF device emulation type . . . . . . . . . . . :
PDF paper size drawer 1 . . . . . . . . . . . . :
PDF paper size drawer 2 . . . . . . . . . . . . :
PDF multiple group handling:
Acknowledge multiple groups . . . . . . . . . : *YES
Process option . . . . . . . . . . . . . . . . : *SPLIT
PDF fonts inline . . . . . . . . . . . . . . . . : *YES
PDF data queue . . . . . . . . . . . . . . . . . : *NONE
Library . . . . . . . . . . . . . . . . . . . :
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