Re: errors from lexmark printers w ipds card

- Larry

Jim Franz wrote:

We get this all day long - and answer with "PAGE" and it continues printing. Large spool files (hundreds of pages, duplex, with barcodes, diff fonts, logos)
Spool file is *afpds. Nothing on the control panel to indicate problem.
This is V5R3 i5 520 (had same error on prev V4R5 server) Ethernet connect
for local Lexmark Optra printers (2). IPDS cards in printers are from IBM. Using PSF Config. Printer ipds cards had updates as of 2 years ago. Customer been tolerating this since implementing.
Nothing in Knowledge Base for PQT4101. Could not find match of sense data in IPDS manual. jim


PQT3630 Diagnostic 10 04/28/05 08:15:07.364800 QPQCNACK QSYS 0C05 QPQCCOMM QSYS 014F
Message . . . . : Device PQ1 returned negative acknowledgment with sense data. Cause . . . . . : Sense data X'40001A00 BF020000 00000000 00000000 00000000 00000000' was received from device PQ1. Recovery . . . : See messages that follow for additional information about the error condition. The data stream manual for your printer contains more information about the sense data. Technical description . . . . . . . . : The internal message identifier (ID) is CNACK101. PQT4101 Sender copy 99 04/28/05 08:15:07.381760 QPQCNACK QSYS 115D QPQCNACK QSYS 115D
Message . . . . : Operator action is required on device PQ1. (C H PAGE 1-999999) Cause . . . . . : Operator action on device PQ1 is required to continue. Recovery . . . : Look at the printer operator panel to analyze the cause of the problem. After correcting the problem on the printer, choose a reply value. If Remote PrintManager (RPM) 2.0 is being used, a reply value of H, PAGE, or 1-999999 is likely to cause the device to print duplicate pages. Possible choices for replying to message . . . . . . . . . . . . . . . : C -- To cancel the printer writer, type a C. H -- To hold the file, type an H. PAGE -- To continue printing on the page the printer writer is currently processing, type PAGE. 1-999999 -- To start printing again on a specific page, type the page number (1-999999) on which you want to start printing. Technical description . . . . . . . . : Use the WRKWTR command to see which page the printer writer is currently processing. Check the output for duplicate pages. *NONE Reply 04/28/05 08:16:42.613736 QMHSCLVL QSYS 0683 QPQCNACK QSYS 11C7
From user . . . . . . . . . : ROSS Message . . . . : PAGE


Device description . . . . . . . . : PQ1 Option . . . . . . . . . . . . . . : *BASIC Category of device . . . . . . . . : *PRT Device class . . . . . . . . . . . : *LAN Device type . . . . . . . . . . . : *IPDS Device model . . . . . . . . . . . : 0 LAN attachment . . . . . . . . . . : *IP Advanced function printing . . . . : *YES Port number . . . . . . . . . . . : 9600 Online at IPL . . . . . . . . . . : *YES Font: Identifier . . . . . . . . . . . : 011 Point size . . . . . . . . . . . : *NONE Form feed . . . . . . . . . . . . : *AUTOCUT Separator drawer . . . . . . . . . : 1 Separator program . . . . . . . . : *NONE Printer error message . . . . . . : *INQ Message queue . . . . . . . . . . : *CTLD Current message queue . . . . . . : QSYSOPR Library . . . . . . . . . . . . : QSYS Activation timer . . . . . . . . . : *NOMAX Image configuration . . . . . . . : *NONE Maximum pending requests . . . . . : 6 Print while converting . . . . . . : *YES Form definition . . . . . . . . . : F1C10110
Library . . . . . . . . . . . . : *LIBL Character identifier . . . . . . . : *SYSVAL Remote location: Name or address . . . . . . . . : 10.0.1.155
User-defined object . . . . . . . : OPTRAPR1 Library . . . . . . . . . . . . : QGPL Object type . . . . . . . . . . : *PSFCFG Data transform program . . . . . . : *NONE User-defined driver program . . . : *NONE Dependent location name . . . . . : *NONE

PSF Config
PSF configuration: OPTRAPR1 Library: QGPL User resource library . . . . . . . . . . . . . : *JOBLIBL
IPDS pass through . . . . . . . . . . . . . . . : *NO Activate release timer . . . . . . . . . . . . . : *NORDYF Release timer . . . . . . . . . . . . . . . . . : *SEC15 Restart timer . . . . . . . . . . . . . . . . . : *IMMED APPC and TCP/IP retry count . . . . . . . . . . : 15 Delay between APPC retries . . . . . . . . . . . : 90 Auto Session Recovery: Enabled . . . . . . . . . . . . . . . . . . . : *NO Message option . . . . . . . . . . . . . . . . : Acknowledgment frequency . . . . . . . . . . . . : 100 Printer response timer . . . . . . . . . . . . . : 0 Blank page . . . . . . . . . . . . . . . . . . . : *YES Page size control . . . . . . . . . . . . . . . : *NO Resident fonts . . . . . . . . . . . . . . . . . : *YES Resource retention . . . . . . . . . . . . . . . : *YES Edge orient . . . . . . . . . . . . . . . . . . : *NO Use outline fonts . . . . . . . . . . . . . . . : *NO PSF defined options: *NONE Font substitution messages . . . . . . . . . . . : *YES Capture host fonts at printer . . . . . . . . . : *NO Font resolution for formatting . . . . . . . . . : *SEARCH Font mapping table . . . . . . . . . . . . . . . : *NONE Library . . . . . . . . . . . . . . . . . . . : Cut sheet emulation mode . . . . . . . . . . . . : *NONE Use DBCS simulation font . . . . . . . . . . . . : *NO Generate PDF output . . . . . . . . . . . . . . : *NONE PDF device emulation type . . . . . . . . . . . : PDF paper size drawer 1 . . . . . . . . . . . . : PDF paper size drawer 2 . . . . . . . . . . . . : PDF multiple group handling: Acknowledge multiple groups . . . . . . . . . : *YES Process option . . . . . . . . . . . . . . . . : *SPLIT
PDF fonts inline . . . . . . . . . . . . . . . . : *YES PDF data queue . . . . . . . . . . . . . . . . . : *NONE Library . . . . . . . . . . . . . . . . . . . :