RE: Green-screen versus browser

["Doug Hart" <DougHart@xxxxxxxxxxxx>]

You are likely right.  Look at gas stations.  They are all self service.  I
like the smell of gas on my hands after a $40 fill up it makes me fell like
I got something.  My wife likes telling me to take off my shoes before
walking in the house because I just stepped in the puddle the last guy left.
It make her feel powerful.  Also self service is likely why Wal*Mart is
bigger than Nordstrom's department stores.  Who wants personal attention.
It's always about the money.  Computer departments cut head count by 50%
when the stopped using punch cards and fired all the keypunchers and
verifiers. 

Empower the end user (read enslave).  I.T. is a Technology function not a
Service department.  Labor on the shop floor can operate this computer,
right after we train them to read. 

Sorry, I got a long ways from Green Screen -vs.- the future.  

---
Doug Hart
 
 

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Lim Hock-Chai
Sent: Tuesday, April 26, 2005 6:05 PM
To: Midrange Systems Technical Discussion
Subject: RE: Green-screen versus browser

My suggestion is more toward customer doing self service.  For example:  We
use to have to fill out insurance form every year and fax them to the HR.
HR in turn signon to some type of app provided by insurance company to enter
them.  Well, not too many company is doing this anymore.  They set up a site
and each employee goes there and do it them self.  

Of course , some might argure that that do not apply to their type of
company, which is also what I use to think.  However, if you look closely, a
lot of time you will notice that data entry is no longer necessary if you
provide good user interface app.