Re: Emailing statements and invoices

I'd look at some form of EDI. No matter what format you use, some one will
not be able to open it. If you must, I'd use PDF files. The reader is a
free download.

Thanks,

Mark

Mark D. Walter
Senior Programmer/Analyst
CCX, Inc.
mwalter@xxxxxxxxxx
http://www.ccxinc.com


                                                                           
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The issue becomes one of what format to use.  Word is not as universal as
MS
would have you believe.  Of course the other issue is that most companies
will then print out the document as their systems require written
documentation.



Would it make more sense to work towards paperless billing & paying, as the
utilities are beginning to do now?



---------------------------------

Booth Martin

http://www.martinvt.com

---------------------------------

-------Original Message-------



From: Midrange Systems Technical Discussion

Date: 04/14/05 09:33:25

To: Midrange Systems Technical Discussion

Subject: Emailing statements and invoices



We are looking into emailing invoices and AR statements to our customers.
It
was tried in the past, and they had complaints that the customers couldn't
open the document or it was gibberish. Do you typically use a software to
handle this task?

What are some other pitfalls?

Thank you,

Phil Kestenbaum

System Admin/Programmer

201-867-4545 x 203





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