Re: 1 remote outq...for users across the usa? -- MIDRANGE-L

the users will not be part of any wide area networking scheme...just sales reps in their homes across the country. Their printers will be connected as any home user would set them up to his or her pc.

they will be requesting these reports to print randomly at their leisure. we do not want to run them ourselves and then e-mail the output...although that is certainly a great answer for mass producing hardcopy each week to the same group.

the points about phone calls concerning printer-relative messages is a good one, too. That seems inevitable with this type of virtual printer set-up.

From: pnelson@xxxxxxxxxx
Reply-To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Re: 1 remote outq...for users across the usa?
Date: Fri, 14 Nov 2003 06:44:55 -0600

How are the printers going to be attached to the PC's? With a parallel
cable, USB cable, or part of a mini-network? I've got my home PC set up on
a mini-network, and my printers are attached to Jet Direct boxes. I attach
to all but one of my clients via the internet and various flavors of VPN.
The only thing I had to do was to arrange to allocate a couple of fixed IP
addresses for the equipment behind my router. I then create the remote
outq, using the IP address for my laser printer.

You know how people can get sometimes. They'll put in a slightly incorrect
parameter, print the report and then toss it. Then they'll put in the
correct parameters, read the report, and then toss it the next day. Sounds
like you're going to be using a lot of bandwidth.

Is it safe to assume that these folks have email addresses? I would opt to
have the reports converted into PDF and emailed to the users. Once they
are happy with the output, they can print them at their leisure, using an
interface with which they are familiar. They also won't call you about
forms alignment, empty paper tray, etc. messages that will appear on the
400. Additionally, if these folks are road warriors, they'll be able to
carry the reports with them on their laptops rather than in breifcases.

There are several options for converting to PDF. Check the archives.


Paul Nelson
Arbor Solutions, Inc.
708-670-6978  Cell
pnelson@xxxxxxxxxx

"Courage is contagious. When a brave man takes a stand, the spines of
others are often stiffened." ~~ Billy Graham


"Rick Rayburn" <the400man@xxxxxxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
11/14/2003 05:57 AM
Please respond to Midrange Systems Technical Discussion


        To:     midrange-l@xxxxxxxxxxxx
        cc:
        Subject:        1 remote outq...for users across the usa?


Mission: to have multiple remote users from each of their homes...working
on
their own pC's...take a menu option that prints a report...to their home
printer.

Access to our 400 is currently through the internet with standard java -
tcp/ip entrance.

There IS a virtual printer function within the software but it assigns an
outq name dynamically and none of these users are going to be able to
execute change job commands...nor do we want them to have to. There is no
way, I believe, to extract the name of the virtual device/outq that each
job
creates so that wouldn't work. In addition, the least amount of windows
that
open up remotely on each PC, the less questions and phone calls will be
made
to our customer service ot IT departments.

Best scenario would be to establish a "remote" outq of some
sort...hopefully
attached to the printer file of the report that is printed...and when
spooled, would automatically print on each persons home printer...is any
of
this feasable?

Thanks much.

Rick Rayburn

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