RE: Client Access Dropping Out at the desk but the job remains active ?

["Sims, Ken" <KSIMS@xxxxxxxxxxxxxxxx>]

Hi John -

>Date: Thu, 2 Mar 2000 15:15:53 -0000 
>From: John Taylor <John.Taylor@britax-pmg.com>
>Subject: Client Access Dropping Out at the desk but the job remains active
?
 ...
>Midrange list you are my last hope. On a regular occurrence (5-6 times a
>day), we are experiencing Client Access dropping out at the desk top,
>however the actual job remains active and we do not notice a problem until
a
>user calls us. We then manually cancel the job unlock any record locks and
>away the user goes.
 ...
>We are running a 170 at v4r3 over TCP/IP (INACTTIMO = 0) No messages or
>logs. This only occurs with 4 users out of a userbase of 60 clients. (I
have
>also closely followed the recent "Inactivity time out" thread - which is a
>similar but not identical problem)

The parameters you are interested in are TIMMRKTIMO in CHGTELNA and
TCPKEEPALV in CHGTCPA.  The former, measured in seconds, is how often the
AS/400 will check a Telnet client to make sure it is still alive.  The
latter, measured in minutes, is how often the AS/400 will check any TCP/IP
client to make sure it is alive.  This is not a check for activity, it is a
check to make sure that the other end is still there.

I have TCPKEEPALV set at 5 minutes and TIMMRKTIMO set at 60 seconds.  If a
Telnet client dies, it will be no longer than 60 seconds before the AS/400
detectes it and starts ending the job.

Ken
Southern Wine and Spirits of Nevada, Inc.
Opinions expressed are my own and do not necessarily represent the views of
my employer or anyone in their right mind.

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