Client Access Dropping Out at the desk but the job remains active ?

[Jeffrey Stevens <jstevens@xxxxxxxxxxxx>]

I suspect your user is killing the CA GUI window with the 'X' button rather than
disconnecting.  We've noticed the PC stack tends to still be connected for these
cases (Telnet server still "sees" a client connected).  Killing the window isn't
killing the socket connection.

Try having your user properly close the session with "Disconnect".  A PC reboot
should also recover.

> Date: Thu, 2 Mar 2000 15:15:53 -0000 
> From: John Taylor <John.Taylor@britax-pmg.com>
> Subject: Client Access Dropping Out at the desk but the job remains active ?
> 
> Long time no post.
> 
> Midrange list you are my last hope. On a regular occurrence (5-6 times a
> day), we are experiencing Client Access dropping out at the desk top,
> however the actual job remains active and we do not notice a problem until a
> user calls us. We then manually cancel the job unlock any record locks and
> away the user goes.
> 
> This is now at the annoying stage, not only for the user but for us. I have
> checked the archives here (once they were made available again - thanks
> David) and the IBM knowledgebase to no avail. Any help would be appreciated.
> 
> We are running a 170 at v4r3 over TCP/IP (INACTTIMO = 0) No messages or
> logs. This only occurs with 4 users out of a userbase of 60 clients. (I have
> also closely followed the recent "Inactivity time out" thread - which is a
> similar but not identical problem)
> 
> Thanks
> 
> John Taylor
> UK

-- 
J.S. (Jeffrey) Stevens  AS/400 TCP/IP (Telnet/WSG/LPD)
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