RE: Client Access Dropping Out at the desk but the job remains active ?

[Bill Erhardt <ERHARDT@xxxxxxxxxxxxx>]

We were experiencing the same problem.  I called IBM and received a
rather extensive list of TCP/IP PTF's that are not included in the CUM
or Hyper CD.
Give them a call.
Bill Erhardt

> -----Original Message-----
> From: John Taylor [SMTP:John.Taylor@britax-pmg.com]
> Sent: Thursday, March 02, 2000 10:16 AM
> To:   'Midrange List'
> Subject:      Client Access Dropping Out at the desk but the job
> remains active ?
> 
> Long time no post.
> 
> Midrange list you are my last hope. On a regular occurrence (5-6 times
> a
> day), we are experiencing Client Access dropping out at the desk top,
> however the actual job remains active and we do not notice a problem
> until a
> user calls us. We then manually cancel the job unlock any record locks
> and
> away the user goes.
> 
> This is now at the annoying stage, not only for the user but for us. I
> have
> checked the archives here (once they were made available again -
> thanks
> David) and the IBM knowledgebase to no avail. Any help would be
> appreciated.
> 
> We are running a 170 at v4r3 over TCP/IP (INACTTIMO = 0) No messages
> or
> logs. This only occurs with 4 users out of a userbase of 60 clients.
> (I have
> also closely followed the recent "Inactivity time out" thread - which
> is a
> similar but not identical problem)
> 
> Thanks
> 
> John Taylor
> UK
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