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  • Subject: RTFM (was: CPYF behavior)
  • From: "Simon Coulter" <shc@xxxxxxxxxxxxxxxxx>
  • Date: Sat, 15 Jan 00 09:44:35 +1100


Hello Jim,

When I first started subscribing to this list it was frequented by people who 
actually knew 
things and so the questions were of a much higher calibre.  At the time I was 
writing code for 
IBM and the list was one way of seeing what was happening in the real world.  
It was an 
opportunity to learn different techniques, approaches, and see how the machine 
was actually 
being used.

What we have now is a list primarily frequented by people who don't know things 
and can't even 
be bothered checking the available sources of information.  Every AS/400 site 
has manuals, 
either printed or on softcopy, and almost every question asked here recently 
can be answered 
by an intelligent search of the manuals.  However, it seems easier for most 
people to simply 
fire off a request to the list.

I think it reasonable to expect that a system operator has read at least:
        Getting your AS/400 Working For You (SC41-5161)
        AS/400 Basic System Operation, Administration, and Problem Handling 
(SC41-5206)
        AS/400 System Operation for New Users (SC41-3200)
        AS/400 System Operation (SC41-4203)
        OS/400 Backup and Recovery (SC41-5304)
        Security - Basic (SC41-5301)
        OS/400 CL Programming (SC41-5721)
        The manuals for their site's chosen operations support tools e.g.,
                job scheduler
                pager
                client connectivity
        and that they are sufficiently interested in their career to be working 
through the 
administrator's books.

A system administrator has read at least:
        All the above plus,
        Security - Reference (SC41-5302)
        OS/400 Work Management (SC41-5306)
        AS/400 Physical Planning Reference (SA41-5109)
        AS/400 Software Installation (SC41-5120)
        AS/400 Local Device Configuration (SC41-5121)
        TCP/IP Fastpath Setup (SC41-5430)
        OS/400 TCP/IP Configuration and Reference (SC41-5420)
        OS/400 Workstation Customisation Programming (SC41-3605)
        some familiarity with the performance tools manuals.
        

A programmer has read at least:
        AS/400 Basic System Operation, Administration, and Problem Handling 
(SC41-5206)
        Security - Basic (SC41-5301)
        Security - Reference (SC41-5302)
        OS/400 Work Management (SC41-5306)
        Screen Design Aid (SC09-2604)
        Source Entry Utility (SC09-2605)
        Report Layout Uitility (SC09-2635)
        Programming Development Manager (SC09-1771)
        File Compare and Merge Utility (SC41-1772)
        OS/400 CL Programming (SC41-5721)
        CL Reference (SC41-5722)
        OS/400 DDS Reference (SC41-????)
        Distributed Data Management (SC41-5307)
        DB2 for AS/400 Database Programming (SC41-5701)
        OS/400 Distributed Database Programming (SC41-5702)
        Data Management (SC41-5710)
        DB2 for AS/400 SQL Programming (SC41-5611) even if they don't currently 
use SQL
        DB2 for AS/400 SQL Reference (SC41-5612) if they do use SQL
        OS/400 Integrated File System Introduction (SC41-5711)
        AS/400 ILE Concepts (SC415606) even if they don't currently use ILE
        ILE Application Development Example (SC41-5602) even if they don't 
currently use ILE
        Rexx/400 Programmer's Guide (SC41-5728) even if they don't currently 
use Rexx
        AS/400 Rexx/400 Reference (SC41-5729) if they do use Rexx
        Application Display Programming (SC41-5715)
        System API Programming (SC41-5800)
        System API Reference (SC41-5801)
        and read the tables of contents for each of the API sub-volumes

        and of course the Programmer's Guide and Reference for their primary 
programming 
language, the dubbug manuals, and the manuals for their site's chosen 
programming development 
environment.

        They should have glanced at:
        OS/400 Workstation Customisation Programming (SC41-3605)
        ICF Programming (SC41-5442)
        OS/400 Printer Device Programming (SC41-5713)
        OS/400 Tape and Diskette Device Programming (SC41-5716)
        OS/400 API Appendices (SC41-5881)

        They should also keep an eye on the future and be reading manuals that 
may expose them 
to different techniques and approaches:

        Developing Multithreaded Applications (SC41-5436)
        Getting Started with VRPG
        CODE/400 Self-Study Guide
        Data Warehousing Concepts for AS/400

They should also be familiar with the 
tles of other manuals in the various 
collections 
related to their jobs, they should have read any manuals related to specific 
products 
installed at their site.  I also expect them to look for what has changed in 
those manuals on 
every new release.  If they did that we would have a much higher and more 
professional class 
of IT worker in the AS/400 area.

We would also get fewer basic questions and the general tenor of the list would 
be raised 
because people would know where to look and we'd only see the really hard 
questions and we 
could all learn from those instead of the endless repetition of trivial 
questions.

I believe it was Albert Einstein who said "I don't know everything, I just know 
where the 
index is" or something to that effect.

There are about a dozen or so people on this list whose answers are worth the 
electrons they 
consume.  The rest should spend some time educating themselves.  IT personnel 
are supposed to 
be professionals and educating yourself is simply part of your job.

I just know I'm going to regret sending this.  Here come the posts on "But my 
company won't 
fund this", or "I don't have time", or "My manager doesn't support this", or, 
or, or, .....

Regards,
Simon Coulter.

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//--- forwarded letter -------------------------------------------------------
> X-Mailer: Mozilla 4.7 [en] (WinNT; I)
> Date: Fri, 14 Jan 2000 10:36:39 -0800
> From: "Jim Langston" <jlangston@conexfreight.com>
> To: MIDRANGE-L@midrange.com
> Reply-To: MIDRANGE-L@midrange.com
> Subject: CPYF behavior

> 
> Simon,
> 
> Everything everyone asks is documented somewhere, it's
> just finding out where that can be a major pain in the
> bejeebies.
> 
> Do you just answer, RTFM every time somebody asks
> anything?  If so, why even bother reading these messages?
> 
> Regards
> 
> Jim Langston

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