Re: ECS doesen't work

["Gary Kuznitz" <docfxit@xxxxxxxxxxx>]

Hi Nigel,

Thanks for checking.  I called Multitech and they confirmed the switch 
settings for the BLK and the BA models are the same.  The only difference 
between the two is the BLK model supports 4 wire leased line.  I also 
found out that pin 20 is DTR.  I will check to make sure the 400 is 
bringing that up when I very it on.  It would help if I could verify the 
internal settings on the modem also.  If it's too much trouble it's ok.  I 
realize everyone is busy.  The tech said I may need AT&D0 but he wasn't 
sure.  In order to view the internal setting he said write down the original 
setting first then connect it up to a PC and change pin 8dn10u and 12dn  
Then on a terminal screen 
ATL5
ATL6
ATL7
will give all the internal settings.  Make sure 8,10 & 12 are returned to 
their original settings.  I know switch 12 up is SYNC down is ASYNC.
I certainly wouldn't want you to re-type all those settings.  I hope you 
have a way of capturing that screen.  If you do have a way of capturing 
the screen and zipping into a file you are welcome to email me directly.  
Dave doesn't like attachments.  I use Snagit for all text or image captures. 
 It can be found at http://www.snagit.com/

Thanks a bunch,

Gary Kuznitz

> Gary, I have used the Multitech MT2834BLK successfully - I dont know 
how
> the spec for the BLK compares with the BA model. Anyhow, my modem is 
at
> home but I will e-mail switch settings etc later when I can check it. 
Maybe
> your modem is faulty, I had to return one modem to Multitech when first
> purchased because it would not work.
> 
> Nigel Waters
> 
> >Yep.  It defiantly supports Sync.  I could understand if it couldn't
> >connect after it dials out that this might be the problem.  Without the TR
> >light the modem won't dial out.  Seems to me I need to get it to dial
> first.
> 
> >>I'd try another modem
> >>just to see if the problem is the modem (or modem cfg) or somewhere 
else.
> >> If you have a UDS V3229, 3400 or 3600 around, set the modem to 
factory
> >>option set 9 and you will be all set.
> 
> >I wish I did have another known good modem to test with.  That's 
always a
> >favorite way of mine to isolate a problem when I can.
> 
> >Thanks,
> 
> >Gary Kuznitz
 

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