RE: connection problem - somewhere

[Chris Bipes <rpg@xxxxxxxxxxxxxxx>]

Start a trace on your AS400 line connect to your network.  Change your error
threshold level in the line description so it will log errors.  Turn on
alert processing in your network attributes.  This should start flooding you
with information on any network errors.  Hopefully you can find the bad
device/connection in your network.

Good Luck,

Christopher K. Bipes     mailto:ChrisB@Cross-Check.com
Sr. Programmer/Analyst   mailto:Chris_Bipes@Yahoo.com
CrossCheck, Inc.         http://www.cross-check.com
6119 State Farm Drive    Phone: 707 586-0551 x 1102
Rohnert Park CA  94928 Fax: 707 586-1884

*Note to Recruiters
Neither I, nor anyone that I know of, is interested in any new and/or
exciting positions. Please do not contact me.


-----Original Message-----
From: Debbie Helms [mailto:DHelms@Lance.com]
Sent: Thursday, November 18, 1999 5:30 AM
To: 'MIDRANGE-L@midrange.com'
Subject: connection problem - somewhere


Yesterday I spent most of the day on the phone with IBM.  We have had a PMR
open with IBM since about June.  The problem is P/C interactive sessions
hang.  The interactive session shows input inhibited.  To the user the job
looks like it is running and they are waiting for the P/C to be uninhibited
to be able to enter more data or hit another key.  To the 400 the job is
active, shows no CPU being used and is waiting for the user to enter more
data or hit another key.   A catch-22!  

IBM says this is NOT a 400 problem.  They think that somewhere between the
400 and P/C the connection is getting lost.  This happens on Telnet, SNA, it
doesn't matter the connection type.  They said - maybe a link problem with
the cable - although the entire controller doesn't drop - only one P/C.  It
could be between the server and the 400   - something is corrupt on the
server.  IBM suggested a sniffer trace.

There is one common denominator...a XYLAN  switch...Has anyone had a problem
like this?     

I am open to any suggestions.  Where do I go from here?  There are too many
users having this problem to think it may just go away.  This is happening
to anyone and everyone.  It is not a particular program or product.  
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