• Subject: Re: Dialing software
  • From: Bob Larkin <blarkin@xxxxxx>
  • Date: Thu, 15 Jul 1999 02:25:53 -0500

Investigate callpath. It is ideal for high volume applications, and allows the
AS/400 to connect to the phone switch. It can also handle inbound calling.
Routing calls to available staff, etc.
bob

"jccats@bright.net" wrote:

> We have various AS/400 applications that contain files with vendor
> information. In this file there is a place for us to enter phone
> number.
>
> I have a manager that seems to believe he can save a TON of time
> if he was able to "click" on the "area" that had this phone number
> and his phone (not his pc) would dial this number.
>
> He wants this functionality available to the dumb terminals as well.
>
> I'd prefer not to spend alot of time investigating this, so I wondered
> if anyone uses, has heard or feels this is totally absurd !
>
> We loaded "Act" on his PC, and I've not had a chance to see if this
> product will dial his phone for him.......   I have a few other things
> (including Y2k) to worry about.
>
> Thanks for your help !!
>
> Joanie Clark
> Joint Township Hospital
> St. Marys, OH
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