RE: Dialing software

We market a Call Center product (CallPro) that does what you want on
Windows/NT/98/95 and AS/400 dumb terminals.  It uses the AS/400 as the
server.  We use Corepoint Telephony (old name was CallPath) to talk to the
switch.  Our web site is http://www.ccslink.com for additional information.

Ross Hartford
Telephony Systems Group Manager
Cothern Computer Systems, Inc.
3760 I-55 North, Suite 200
Jackson, MS  39211

Support:(888) 222-5577
Voice:  (601) 969-1155
Fax:    (601) 969-1184
Email:  mailto:rossh@ccslink.com
Web:    http://www.ccslink.com



> -----Original Message-----
> From: owner-midrange-l@midrange.com
> [mailto:owner-midrange-l@midrange.com]On Behalf Of jccats@bright.net
> Sent: Wednesday, July 14, 1999 9:15 PM
> To: MIDRANGE-L@midrange.com
> Subject: Dialing software
>
>
> We have various AS/400 applications that contain files with vendor
> information. In this file there is a place for us to enter phone
> number.
>
> I have a manager that seems to believe he can save a TON of time
> if he was able to "click" on the "area" that had this phone number
> and his phone (not his pc) would dial this number.
>
> He wants this functionality available to the dumb terminals as well.
>
> I'd prefer not to spend alot of time investigating this, so I wondered
> if anyone uses, has heard or feels this is totally absurd !
>
> We loaded "Act" on his PC, and I've not had a chance to see if this
> product will dial his phone for him.......   I have a few other things
> (including Y2k) to worry about.
>
> Thanks for your help !!
>
> Joanie Clark
> Joint Township Hospital
> St. Marys, OH
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Ross Hartford.vcf