• Subject: Re: 4230 Printer Problem...
  • From: nina jones <ddi@xxxxxxxxxxxxxxxxx>
  • Date: Tue, 05 Jan 1999 19:46:24 -0600
  • Organization: data design inc http://www.datadesigninc.com

> We just came up live on our AS/400 yesterday (from a Unix box) and all
> is going fairly well all things considered !
>
> One problem that I am having at one (thankfully ONLY one) of our remote
> locations...
>
> The 4230-101 printer seems to be loosing data, i.e. not printing
> everything. I had the printer here yesterday and printed 50+ pages with
> no problem.
>
> I have had them try changing the printer ribbon with no luck. The weird
> thing is that the form is a 3 part NCR and when they checked the 2nd and
> 3rd copies, the stuff that was missing on the first was missing on them
> ! So the ribbon was probably NOT the problem but needed to be changed
> anyway.
>
> We are going to try and move it to another port on the control unit and
> see what that does.
>
> Anyone have ANY idea what might be causing this ? We picked the 4230's
> up on the used market but they have been refurbished and look GREAT !
> What about maybe resetting to Factory Defaults ? I think that is an
> option on these...

i saw this happen with a 4230, and i wish i could remember what it was.  is the
data missing on the right?   seems like it was a setting, or something like 
that.

nj
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