4230 Printer Problem...

Hi Folks,

We just came up live on our AS/400 yesterday (from a Unix box) and all
is going fairly well all things considered !

One problem that I am having at one (thankfully ONLY one) of our remote
locations...

The 4230-101 printer seems to be loosing data, i.e. not printing
everything. I had the printer here yesterday and printed 50+ pages with
no problem.

I have had them try changing the printer ribbon with no luck. The weird
thing is that the form is a 3 part NCR and when they checked the 2nd and
3rd copies, the stuff that was missing on the first was missing on them
! So the ribbon was probably NOT the problem but needed to be changed
anyway.

We are going to try and move it to another port on the control unit and
see what that does.

Anyone have ANY idea what might be causing this ? We picked the 4230's
up on the used market but they have been refurbished and look GREAT !
What about maybe resetting to Factory Defaults ? I think that is an
option on these...

Thanks in advance !!

Chuck

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