Re: 4230 Printer Problem...

[Kirk Goins <kgoins@xxxxxxxxxxxxx>]

What kind of controller are you using? IBM? OEM? Model? Also what level of
OS/400 are you at. I want to remember that some IBM controllers wanted a certain
rev level mcode to handle some prnters.

Chuck Lewis wrote:
> 
> Hi Folks,
> 
> We just came up live on our AS/400 yesterday (from a Unix box) and all
> is going fairly well all things considered !
> 
> One problem that I am having at one (thankfully ONLY one) of our remote
> locations...
> 
> The 4230-101 printer seems to be loosing data, i.e. not printing
> everything. I had the printer here yesterday and printed 50+ pages with
> no problem.
> 
> I have had them try changing the printer ribbon with no luck. The weird
> thing is that the form is a 3 part NCR and when they checked the 2nd and
> 3rd copies, the stuff that was missing on the first was missing on them
> ! So the ribbon was probably NOT the problem but needed to be changed
> anyway.
> 
> We are going to try and move it to another port on the control unit and
> see what that does.
> 
> Anyone have ANY idea what might be causing this ? We picked the 4230's
> up on the used market but they have been refurbished and look GREAT !
> What about maybe resetting to Factory Defaults ? I think that is an
> option on these...
> 
> Thanks in advance !!
> 
> Chuck
> 
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-- 
Kirk Goins
Blue Heron Consulting,Inc
2418 SE Burnside Rd #321
Gresham, OR 97080
503-618-1493
EMAIL kgoins@ix.netcom.com              
                kirkgoins@aol.com

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