• Subject: RE: What Version of Service Pack for OS/400, etc ???
  • From: Neil Palmer <npalmer@xxxxxxxxxxx>
  • Date: Mon, 20 Jul 1998 14:18:32 -0500

Simple - you have a higher level service pack applied to the PC that you
do the AS/400.
In Canada at least you don't need a SupportLine contract to be able to
order PTF's.  Do you have the ECS modem configured & working ?  Order
SF47544 for the AS/400 to get it to the same service pack level, or you
COULD just ignore the message if you're downloading service packs over
the Internet direct to the PC (which must be how you ended up with a PC
at a higher level that the 400).
I say ignore because you need to get V3R1M3 ordered.  It's a free
upgrade so try calling IBM Software Direct.  They shouldn't need to know
much more than the company name and serial number of the system.  Also
order the latest CA/400 for Win95/NT V3R1M3 service pack to install on
your 400 (currently SF48155).

Neil Palmer                                AS/400~~~~~      
NxTrend Technology - Canada   ____________          ___  ~     
Thornhill, Ontario,  Canada   |OOOOOOOOOO| ________  o|__||=   
Phone: (905) 731-9000  x238   |__________|_|______|_|______)   
Cell.: (416) 565-1682  x238    oo      oo   oo  oo   OOOo=o\   
Fax:   (905) 731-9202       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
mailto:NPalmer@NxTrend.com    AS/400  The Ultimate Business Server      

> -----Original Message-----
> From: Chuck Lewis [SMTP:CLEWIS@IQUEST.NET]
> Sent: Monday, July 20, 1998 12:46 PM
> To:   MIDRANGE-L@midrange.com
> Subject:      What Version of Service Pack for OS/400, etc ???
> Importance:   High
> Hi Folks,
> Me again...
> In case I haven't explained, I have taken a new job and the shop I am
> in
> had a 620 installed in November '97 in anticipation of getting off of
> a
> Unix/NCR box. That is still the plan but not much has happened with
> the
> AS/400 and there has been no AS/400 "knowledge" in-house. That's where
> I
> come in and I am TRYING to get everything "caught up"... (i.e. OS
> PTF's,
> CA installed, TCP/IP, backups, etc.)
> I figured out that I needed CA Windows 95/NT Service Pack V3R1M2
> bacause
> that is what we CURRENTLY have on the ONE PC we are setting up with CA
> (that was AFTER downloading V3R1M3 and trying to apply it and getting
> the "SP must match host level" message... I'll be calling our
> marketing
> rep on getting V3R1M3 - as soon as I figure out who that is <BG>)...
> I loaded V3R1M2 on the PC and when I took the "reboot PC" option and
> it
> came back, I had the following message:
> Check Version
> Your managing system XXXXXX (our system name), is at Client Access
> level: SF41904.
> Your computer is at Client Access service pack level: SF47544.
> You can change the service pack level to match your managing system by
> uninstalling the current service pack. Do you want to uninstall the
> current service pack ?
> I tried calling Support Line only to find out that we have NO contract
> (something else that I am workig on... <G>) and the subscription folks
> are supposed to be calling me back.
> I've looked at APAR II10303 which goes over PTF's for V3Rx systems.
> The
> V4R1 section doesn't include much and doesn't appear to be something
> that would cause this...
> ANY idea what is going on ?
> Thanks !
> Chuck
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