• Subject: Re: What Version of Service Pack for OS/400, etc ???
  • From: "Rob Ward" <rward@xxxxxxxxx>
  • Date: Mon, 20 Jul 1998 14:17:24 -0500

The message your getting is telling you that the service pack level of CA on
the AS/400 is at a lower level than what you have on your PC and is asking
if you want to DOWNGRADE the PC to that level (this is something you don't

The best way to get rid of this message for V3R1M2 release of CA is to take
the Check Service program out of the Startup folder on the PC.

When you upgrade to V3R1M3 of CA you won't get this message if the PC is at
a newer service pack level than the 400 has.

Rob Ward
M-C Industries, Inc.

-----Original Message-----
From: Chuck Lewis <CLEWIS@IQUEST.NET>
To: MIDRANGE-L@midrange.com <MIDRANGE-L@midrange.com>
Date: Monday, July 20, 1998 1:35 PM
Subject: What Version of Service Pack for OS/400, etc ???

>Hi Folks,
>Me again...
>In case I haven't explained, I have taken a new job and the shop I am in
>had a 620 installed in November '97 in anticipation of getting off of a
>Unix/NCR box. That is still the plan but not much has happened with the
>AS/400 and there has been no AS/400 "knowledge" in-house. That's where I
>come in and I am TRYING to get everything "caught up"... (i.e. OS PTF's,
>CA installed, TCP/IP, backups, etc.)
>I figured out that I needed CA Windows 95/NT Service Pack V3R1M2 bacause
>that is what we CURRENTLY have on the ONE PC we are setting up with CA
>(that was AFTER downloading V3R1M3 and trying to apply it and getting
>the "SP must match host level" message... I'll be calling our marketing
>rep on getting V3R1M3 - as soon as I figure out who that is <BG>)...
>I loaded V3R1M2 on the PC and when I took the "reboot PC" option and it
>came back, I had the following message:
>Check Version
>Your managing system XXXXXX (our system name), is at Client Access
>level: SF41904.
>Your computer is at Client Access service pack level: SF47544.
>You can change the service pack level to match your managing system by
>uninstalling the current service pack. Do you want to uninstall the
>current service pack ?
>I tried calling Support Line only to find out that we have NO contract
>(something else that I am workig on... <G>) and the subscription folks
>are supposed to be calling me back.
>I've looked at APAR II10303 which goes over PTF's for V3Rx systems. The
>V4R1 section doesn't include much and doesn't appear to be something
>that would cause this...
>ANY idea what is going on ?
>Thanks !

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