• Subject: Re: What Version of Service Pack for OS/400, etc ???
  • From: Chuck Lewis <CLEWIS@xxxxxxxxxx>
  • Date: Mon, 20 Jul 1998 13:59:28 -0400

Never mind -  got my questions answered by IBM (the had us under 2 Customer
Numbers and Supportline contract was NOT under the one that "caller id" links us
up with...

The problem is that the AS/400 is nearly a year behind Cum Tap wise. I've 
ordered
SF47544 for the AS/400 and will work on getting V3R1M3...

Thanks anyway !

Chuck



Chuck Lewis wrote:

> Hi Folks,
>
> Me again...
>
> In case I haven't explained, I have taken a new job and the shop I am in
> had a 620 installed in November '97 in anticipation of getting off of a
> Unix/NCR box. That is still the plan but not much has happened with the
> AS/400 and there has been no AS/400 "knowledge" in-house. That's where I
> come in and I am TRYING to get everything "caught up"... (i.e. OS PTF's,
> CA installed, TCP/IP, backups, etc.)
>
> I figured out that I needed CA Windows 95/NT Service Pack V3R1M2 bacause
> that is what we CURRENTLY have on the ONE PC we are setting up with CA
> (that was AFTER downloading V3R1M3 and trying to apply it and getting
> the "SP must match host level" message... I'll be calling our marketing
> rep on getting V3R1M3 - as soon as I figure out who that is <BG>)...
>
> I loaded V3R1M2 on the PC and when I took the "reboot PC" option and it
> came back, I had the following message:
>
> Check Version
>
> Your managing system XXXXXX (our system name), is at Client Access
> level: SF41904.
> Your computer is at Client Access service pack level: SF47544.
>
> You can change the service pack level to match your managing system by
> uninstalling the current service pack. Do you want to uninstall the
> current service pack ?
>
> I tried calling Support Line only to find out that we have NO contract
> (something else that I am workig on... <G>) and the subscription folks
> are supposed to be calling me back.
>
> I've looked at APAR II10303 which goes over PTF's for V3Rx systems. The
> V4R1 section doesn't include much and doesn't appear to be something
> that would cause this...
>
> ANY idea what is going on ?
>
> Thanks !
>
> Chuck
>
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