Hello All ! We are in the process of implementing a Help Desk and if we were to list our "Top 10 Support Calls" (which after the Help Desk is up and running we WILL be able to !) I am SURE "I've forgotten my password" is the # 1 problem (or at least # 2 - "my device is hung", etc. is up there too). I want to have the Help Desk handle this but DO NOT want to give them *SECADM authority. What is the best way to handle this ? Thanks ! -- Chuck _/_/_/_/ _/ _/ _/ _/ _/_/_/_/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/_/_/_/ _/ _/ _/ _/_/_/ Chuck Lewis _/ _/ _/ _/ _/ _/ _/ _/ CLEWIS@IQUEST.NET _/_/_/_/ _/ _/ _/_/_/_/ _/_/_/_/ _/ _/ Indianapolis, IN Home page at: http://www.bizcom.com/chucklewis "The opinions that are shown, are exclusively my own. All my own, all my own..." and NOT my employer's (with apologies to Emerson, Lake and Palmer)... +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to "MIDRANGE-L@midrange.com". | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: firstname.lastname@example.org +---
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