RE: ALF Expense Analysis

["Konrad Underkofler" <kdunderk@xxxxxxxxxxxxx>]

Jeff,
 
I am glad I never cease to amaze you. It is sort of tough to classify my 
reaction whenever I read one of your posts. I guess I just expect more from 
MAPICS than you do being a paying customer. 
 
Regards
 
Konrad  

        -----Original Message----- 
        From: Jeff Snyder [mailto:jeffreygsnyder@xxxxxxxxxxx] 
        Sent: Fri 11/7/2003 8:36 PM 
        To: mapics-l@xxxxxxxxxxxx 
        Cc: 
        Subject: RE: ALF Expense Analysis
        
        

           Always good to hear at least one customer out there is happy with 
MAPICS
        
            Sometimes i get sooo fustrated from all the bashing on this
           thread...maybe  the grass just looks greener on the other side ???
        
           
        
           Thanks again Dale, for the breath of fresh air.  Konrad  never 
ceases to
           amaze me.
        
           
        
           Jeff Snyder,  CPIM
        
           Mapics Consultant
        
           
        
           From: DaleGindlesperger@xxxxxxxxxxx
           Reply-To: MAPICS ERP System Discussion <MAPICS-L@xxxxxxxxxxxx>
           To: MAPICS ERP System Discussion <MAPICS-L@xxxxxxxxxxxx>
           Subject: RE: ALF Expense Analysis
           Date: Fri, 7 Nov 2003 15:43:10 -0500
           Hi Dale,
           Yeah, I think the ALF is pretty steep myself - it's easily the 
largest
           single item in my budget. But I think I still get decent value for 
it,
           especially as I plan on upgrading to R7 as soon as they finish CSM. 
We've
           used Browser since 1999, and we are increasing our usage, and at 
least
           it's
           a lot more stable than it used to be. Of course, that could be 
because of
           the newer versions of Winwoes being a little better than the old 
versions.
           I was initally concerned about the mismash of languages, as Konrad
           mentioned (I think he missed a couple, like PowerBuilder for those 
of us
           running MDCC, and probably some others), but they seem to work fine. 
I am,
           however, very much looking forward to running in a full Java 
environment
           on
           R7.x when we convert.
           One thing to keep in mind is that our ALFs don't just fund existing
           application enhancements. They also fund e:Info and the folks at the
           response line, which is worth a lot to some of us. It's great to get 
a
           speedy response via e-mail, and generally fast response via phone 
when I
           or
           my people need to talk to a human bean on something weird that is
           happening. There is also continuing enhancement to some older 
modules,
           like the Offline Shipping Enhancement, and such. Also, it costs a 
lot to
           fund R&D for the new hardware, modules, and languages (WebSphere and
           such).
           On a tangent - Konrad, I noticed no one said they have loaded 5118 
yet. I
           have it sitting in my drawer, waiting to see if it's OK. Hasn't 
ANYONE put
           it on?
           Dale Gindlesperger
           IT Manager/Special Projects Leader
           Fleetwood Folding Trailers, Inc.
           Somerset, PA
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