Re: MMA Deinstall

Paula, I beg to disagree with you somewhat.  I, like many others, have been
working with MAPICS for a lot of years going back to the System/36 and
System/38 days.  Some of us have worked as IBM Business Partners
specializing in MAPICS (when IBM owned MAPICS) and then as MAPICS affiliates
after Marcam bought it.  As a result, a lot of knowledge has been gained IN
THE FIELD with real life implementation experiences so there are a lot of
tips and how to things that are available because we have done it.

A web site which was somehow indexed with how tos and shortcuts, etc., would
be extremely beneficial to some people.  As an example, "how do I fix my
default ship-to record in COM when I get the message default ship-to not
found?".  Or, how about "what files should I use in COM and how do I match
them for a special query report I need for the CFO who wanted it ten minutes
ago"!    True, you could turn to MAPICS and wait for an hour or more, but
would it not be nice to find out very quickly instead from someone that has
done it time and time again with just a few clicks?

I am a MAPICS bigot and have been now for 30 years.  I try to "brainwash"
all of my clients so that the MAPICS support line is their first line
support.  Their resources are second to none.  But, a tips and technique web
site would sure be nice to a lot of people even though I am sure that you
would not use it.  But, who knows, you might try it when you need something
NOW!

Rusty Jackson
Rusty Jackson & Associates
Knoxville, TN

----- Original Message ----- 
From: "Paola Groeber" <pgroeber@xxxxxxxxxxxxx>
To: "MAPICS ERP System Discussion" <mapics-l@xxxxxxxxxxxx>
Sent: Tuesday, June 03, 2003 6:10 PM
Subject: Re: MMA Deinstall


> Yes, but it is one of the best reasons to use them.  They have the test
> environments and the greatest experts to do the right testing so that when
you
> receive a fix or snippet of code, you have a realitively high certainty it
will
> fix the problem.  Can you say any other web site would do better?  I think
not.
> One of the main spokespersons on this subject and one whom I have the
greatest
> respect is Dale.  However, he does not know your configuration, what
modules you
> have installed, how you have your system tailored, etc.  Working with
MAPICS
> Support you get that service and a tailored fix for your settings.  There
is no
> way in this world any "User" Website will ensure you get the kind of
accuracy
> and service that MAPICS Support provides.
>
> Ok, now I'll step down off my soap box and quietly go back to "lurk
> mode".........
>
> Paola Groeber
>
>
>
> Rusty Jackson wrote:
>
> > Eventually!   As we all know, sometimes their response time is not
exactly
> > quick.
> >
> > ----- Original Message -----
> > From: "Paola Groeber" <pgroeber@xxxxxxxxxxxxx>
> > To: "MAPICS ERP System Discussion" <mapics-l@xxxxxxxxxxxx>
> > Sent: Tuesday, June 03, 2003 5:55 PM
> > Subject: Re: MMA Deinstall
> >
> > > But isn't that what MAPICS-Support does?
> > >
> > > Paola Groeber
> > > pgroeber@xxxxxxxxxxxxx
> > >
> > > LeLeux@xxxxxxxxxxxx wrote:
> > >
> > > > An excellent example of a tip that should be indexed on a website,
along
> > > > with a downloadable snippet of code required
> > > > to fix the problem and a link to download the entire program object
if
> > > > preferred.
> > > >
> > > > Thanks Connie!
> > > >
> > > > Connie Webb <cwebb@xxxxxxxxxxxxxxx>
> > > > Sent by: mapics-l-bounces@xxxxxxxxxxxx
> > > > 06/03/2003 01:07 PM
> > > > Please respond to
> > > > MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
> > > >
> > > > To
> > > > "'MAPICS ERP System Discussion'" <mapics-l@xxxxxxxxxxxx>
> > > > cc
> > > >
> > > > Subject
> > > > MMA Deinstall
> > > >
> > > > BEWARE all users of MTHACTE. IF you deinstall MMA, you will also
stops
> > > > records from feeding to MTHACTE.  See SH61742 to fix MTHACTE.
Analytics
> > > > uses MTHACTE for bookings data.
> > > >
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> > >
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> >
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>
> _______________________________________________
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>