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Yes, but it is one of the best reasons to use them.  They have the test
environments and the greatest experts to do the right testing so that when you
receive a fix or snippet of code, you have a realitively high certainty it will
fix the problem.  Can you say any other web site would do better?  I think not.
One of the main spokespersons on this subject and one whom I have the greatest
respect is Dale.  However, he does not know your configuration, what modules you
have installed, how you have your system tailored, etc.  Working with MAPICS
Support you get that service and a tailored fix for your settings.  There is no
way in this world any "User" Website will ensure you get the kind of accuracy
and service that MAPICS Support provides.

Ok, now I'll step down off my soap box and quietly go back to "lurk
mode".........

Paola Groeber



Rusty Jackson wrote:

> Eventually!   As we all know, sometimes their response time is not exactly
> quick.
>
> ----- Original Message -----
> From: "Paola Groeber" <pgroeber@xxxxxxxxxxxxx>
> To: "MAPICS ERP System Discussion" <mapics-l@xxxxxxxxxxxx>
> Sent: Tuesday, June 03, 2003 5:55 PM
> Subject: Re: MMA Deinstall
>
> > But isn't that what MAPICS-Support does?
> >
> > Paola Groeber
> > pgroeber@xxxxxxxxxxxxx
> >
> > LeLeux@xxxxxxxxxxxx wrote:
> >
> > > An excellent example of a tip that should be indexed on a website, along
> > > with a downloadable snippet of code required
> > > to fix the problem and a link to download the entire program object if
> > > preferred.
> > >
> > > Thanks Connie!
> > >
> > > Connie Webb <cwebb@xxxxxxxxxxxxxxx>
> > > Sent by: mapics-l-bounces@xxxxxxxxxxxx
> > > 06/03/2003 01:07 PM
> > > Please respond to
> > > MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
> > >
> > > To
> > > "'MAPICS ERP System Discussion'" <mapics-l@xxxxxxxxxxxx>
> > > cc
> > >
> > > Subject
> > > MMA Deinstall
> > >
> > > BEWARE all users of MTHACTE. IF you deinstall MMA, you will also stops
> > > records from feeding to MTHACTE.  See SH61742 to fix MTHACTE.  Analytics
> > > uses MTHACTE for bookings data.
> > >
> > > _______________________________________________
> > > This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
> > > To post a message email: MAPICS-L@xxxxxxxxxxxx
> > > To subscribe, unsubscribe, or change list options,
> > > visit: http://lists.midrange.com/mailman/listinfo/mapics-l
> > > or email: MAPICS-L-request@xxxxxxxxxxxx
> > > Before posting, please take a moment to review the archives
> > > at http://archive.midrange.com/mapics-l.
> > >
> > > _______________________________________________
> > > This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
> > > To post a message email: MAPICS-L@xxxxxxxxxxxx
> > > To subscribe, unsubscribe, or change list options,
> > > visit: http://lists.midrange.com/mailman/listinfo/mapics-l
> > > or email: MAPICS-L-request@xxxxxxxxxxxx
> > > Before posting, please take a moment to review the archives
> > > at http://archive.midrange.com/mapics-l.
> >
> >
> > _______________________________________________
> > This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
> > To post a message email: MAPICS-L@xxxxxxxxxxxx
> > To subscribe, unsubscribe, or change list options,
> > visit: http://lists.midrange.com/mailman/listinfo/mapics-l
> > or email: MAPICS-L-request@xxxxxxxxxxxx
> > Before posting, please take a moment to review the archives
> > at http://archive.midrange.com/mapics-l.
> >
>
> _______________________________________________
> This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
> To post a message email: MAPICS-L@xxxxxxxxxxxx
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/mailman/listinfo/mapics-l
> or email: MAPICS-L-request@xxxxxxxxxxxx
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/mapics-l.



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