RE: Streamlining Packing Process

Greg,

And what a sad commentary on the state of business today, that "big"
customers feel they need to cheat their vendors in order to stay
competative, and that the vendors feel they have to accept it to keep the
business. (Either that, or the bigger the customer, the more likely the
receiving clerks to underreport receipts so they can take the stuff home and
sell it themselves. We're one mile from the biggest flea market in our area,
so...)

        -- Joan

Joan McCready, IS Manager      phone:  636-479-4499
MetalTek International         fax:  636-479-3399
The Carondelet Division        www.metaltekint.com
8600 Commercial Blvd
Pevely, MO  63070


-----Original Message-----
From: Greg Wenzloff [mailto:GWenzloff@beckmfg.com]
Sent: Thursday, September 26, 2002 12:54 PM
To: 'mapics-l@midrange.com'
Subject: RE: Streamlining Packing Process


Hi Eric,

We use a user written warehouse management system which tracks the contents
of packages/pallets.  The problem is that no matter how carefully you
record/check what is shipped, the BIG customers often claim we short shipped
them.   If you want to keep the business, you have to just comply.  Greg


-----Original Message-----
From: Eric Wolf [mailto:eric_a_wolf@hotmail.com]
Sent: Wednesday, September 25, 2002 12:53 PM
To: mapics-l@midrange.com
Subject: Streamlining Packing Process


[ Converted text/html to text/plain ]
To the list,
I have a customer that is attempting streamlining the packing process.  They
think that using the container concept is the answer but I do not.  Here is
what they are attempting to achieve:

They want to be able to know what items are packed into each carton (or box
or
pallet) along with its total weight. For example, if they packed 10
toasters, 25 pots and 15 pans into one large box, and ship the total units
as 1 parcel it weighs 75 lbs.

Their customer claims that they are only receiving (and paying for) 5 of the
pans.  Even though they signed for the 75 lb. box.  Since we have no proof
(except by weight and the Packing list) and the customer is very large, we
have to accept that.

Is anyone else running into something like this?

Thanks...
Eric A. Wolf

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