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  • Subject: Re: Errors with Windows2000 and Windows/NT?
  • From: batthish@xxxxxxxxxx
  • Date: Wed, 18 Apr 2001 15:14:27 -0400


Hi Douglas,

I just only now realized that if you go to the first web page I mention,
that it talks about environment variables.
The important one is the HELP environment variable.  If that is not set
properly, then you will see the hangs that you describe in you previous
post.  This is the most likely culprit for your lack of help.

I am happy to say, that the environment variable problem has been resolved
in our next release (you will not have to manually add them) and that I
have also added some code to ensure that when the help variable is missing,
that CODE dialogs and windows do not hang anymore.


thanks,
Violaine Batthish
CODE/400 Project Lead
batthish@ca.ibm.com          IBMCA(BATTHISH)

CODE/400 page:  http://www.ibm.com/software/ad/varpg
WDT/400 Support :
http://www.ibm.com/software/ad/wdt400/update_downloads.html




                                                                                
                               
                    Violaine                                                    
                               
                    Batthish/Toronto/I       To:     CODE400-L@midrange.com     
                               
                    BM@IBMCA                 cc:                                
                               
                    Sent by:                 Subject:     Re: Errors with 
Windows2000 and Windows/NT?          
                    owner-code400-l@mi                                          
                               
                    drange.com                                                  
                               
                                                                                
                               
                                                                                
                               
                    04/18/2001 01:00                                            
                               
                    PM                                                          
                               
                    Please respond to                                           
                               
                    CODE400-L                                                   
                               
                                                                                
                               
                                                                                
                               




Hi Douglas,

There are several things to be aware of when installing on Windows NT or
Windows 2000.  The special notes as considerations can be found at the
following web page:
http://www.ibm.com/software/ad/wdt400/html/readmev4r5m1_enu.html#Install
Win NT-2000

The web page is missing on piece of information (which will be updated
soon) which is CODE users must be Power Users.  Regular user do not have
enough access to the registry to use CODE/400, which will cause the "hangs"
you desribe in your note.

As for help,  you can find a trouble shooting guide on the following web
page:
http://www-4.ibm.com/software/ad/wdt400/update_downloads.html

I will also forward your note to a help team member, in hopes that he can
assist you.

thanks,
Violaine Batthish
CODE/400 Project Lead
batthish@ca.ibm.com          IBMCA(BATTHISH)

CODE/400 page:  http://www.ibm.com/software/ad/varpg
WDT/400 Support :
http://www.ibm.com/software/ad/wdt400/update_downloads.html






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