Re: RMA for invoice (order type 2)

Hello, 
in version 8.2 one cannot choose order type 2 class 4. Anyway, although you  
can do billing, this order type doesn't affect accounts receivable, so maybe 
you cannot choose to do an RMA because of this reason.
What I suggest you to do is to double check SIH file and look at the ID field. 
There you can see if you have your billing stored as a normal invoice or as a 
special one (IX), so you should need to use another order type.
 
Why are you choosing this order type and class?
 
Regards
 



> Date: Tue, 9 May 2006 09:32:47 +0700> From: Nguyen-thi-thuy.Ai@xxxxxxxxxxxx> 
> To: bpcs-l@xxxxxxxxxxxx> Subject: [BPCS-L] RMA for invoice (order type 2)> >  
> > Dear all,> > We have the need of using order type 2, class 4. We could 
> create that> and do the billing. However, we could not do the RMA for that, I 
> got the> message "Document not found", can someone advise how to overcome 
> this> issue.> BTW, we are using BPCS Client server V6.1.01> Thanks > > Ai> > 
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