Re: RMA for invoice (order type 2)

Hi,
Our finance request this to record goods that send to customer as a free
item, no customer charging. In term of Sales, our Sales dept want to
records it as a sales item because it is  apart from their goods send to
the market.   
I have check two file SIH/SIL the id is as normal invoice: IH/IL.
Please advise.
Thanks
Ai
-----Original Message-----
From: bpcs-l-bounces+nguyen-thi-thuy.ai=unilever.com@xxxxxxxxxxxx
[mailto:bpcs-l-bounces+nguyen-thi-thuy.ai=unilever.com@xxxxxxxxxxxx] On
Behalf Of ENRIQUE CALVIN
Sent: Tuesday, May 09, 2006 5:54 PM
To: SSA's BPCS ERP System
Subject: Re: [BPCS-L] RMA for invoice (order type 2)

Hello,
in version 8.2 one cannot choose order type 2 class 4. Anyway, although
you  can do billing, this order type doesn't affect accounts receivable,
so maybe you cannot choose to do an RMA because of this reason.
What I suggest you to do is to double check SIH file and look at the ID
field. There you can see if you have your billing stored as a normal
invoice or as a special one (IX), so you should need to use another
order type.
 
Why are you choosing this order type and class?
 
Regards
 



> Date: Tue, 9 May 2006 09:32:47 +0700> From: 
> Nguyen-thi-thuy.Ai@xxxxxxxxxxxx> To: bpcs-l@xxxxxxxxxxxx> Subject: 
> [BPCS-L] RMA for invoice (order type 2)> >  > Dear all,> > We have the

> need of using order type 2, class 4. We could create that> and do the 
> billing. However, we could not do the RMA for that, I got the> message

> "Document not found", can someone advise how to overcome this> issue.>

> BTW, we are using BPCS Client server V6.1.01> Thanks > > Ai> > -- > 
> This is the SSA's BPCS ERP System (BPCS-L) mailing list> To post a 
> message email: BPCS-L@xxxxxxxxxxxx> To subscribe, unsubscribe, or 
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