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We have used Optio for several years (although I
thought the name used to be FormsExpress?) with BPCS (4.0.5, not CD), and think
it's great. We do "reformating" for lots of documents (including
shop orders, invoices, and acknowledgements), and have just started using
the check printing capabilities, which looks really good. Optio does seem
to have a lot of really advanced features over what FormsExpress could
do. Only negative I can really think of was that the training cost
seemed really steep, compared to a lot of other training we go to, although I
think it was worth it to get the full value out of the product. Not
really sure where support comes from (I'm not our Optio expert), but we're in
the Midwest and it's always seemed pretty good.
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