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Mark, We are using interactive voice to give insurance quotations from an iSeries on a 24x365 basis, there are multiple systems involved, all the interfaces are XML, mail me at mike@mdc.ie if you would like to try it or get more info. on how it works, I'm out of the office for 2 weeks but will be taking my personal mails, Mike Dunnion www.mdc.ie -----Original Message----- From: Mark Allen <allenmark@nu-z.net> To: midrange-l@midrange.com <midrange-l@midrange.com> Date: 11 July 2002 14:26 Subject: Interactive Voice Response System/Software >We are looking to automate our overnight repair/trouble calls. Since >the customer database and current trouble reporting system reside on the >AS/400 it seems to make sense that this system should too but $ may be >an issue and could interface with a PC based system if needed. > >Does anyone have any recommendations/gotchas, etc from past experience? > >Mark Allen >I.S. Manager >Wilkes Telephone & Electric >A Dycom Company >Phone: (706) 678-9565 >Email: allenmark@nu-z.net >http://www.nu-z.net > > > > >_______________________________________________ >This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list >To post a message email: MIDRANGE-L@midrange.com >To subscribe, unsubscribe, or change list options, >visit: http://lists.midrange.com/cgi-bin/listinfo/midrange-l >or email: MIDRANGE-L-request@midrange.com >Before posting, please take a moment to review the archives >at http://archive.midrange.com/midrange-l. > >
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