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I've used missing link software/hardware on several projects. It works very well and the programming required is all RPG. We were using it in less than a day of training. I haven't actually spoken to anyone there in a while, but I did find this website: http://www.sysimp.com/mlink/html/mlink.htm _________________ Art Tostaine, Jr. CCA, Inc. Jackson, NJ 08527 > -----Original Message----- > From: midrange-l-admin@midrange.com > [mailto:midrange-l-admin@midrange.com]On Behalf Of Mark Allen > Sent: Thursday, July 11, 2002 10:25 AM > To: midrange-l@midrange.com > Subject: Interactive Voice Response System/Software > > > We are looking to automate our overnight repair/trouble calls. Since > the customer database and current trouble reporting system reside on the > AS/400 it seems to make sense that this system should too but $ may be > an issue and could interface with a PC based system if needed. > > Does anyone have any recommendations/gotchas, etc from past experience? > > Mark Allen > I.S. Manager > Wilkes Telephone & Electric > A Dycom Company > Phone: (706) 678-9565 > Email: allenmark@nu-z.net > http://www.nu-z.net > > > > > _______________________________________________ > This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list > To post a message email: MIDRANGE-L@midrange.com > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/cgi-bin/listinfo/midrange-l > or email: MIDRANGE-L-request@midrange.com > Before posting, please take a moment to review the archives > at http://archive.midrange.com/midrange-l. >
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