RE: Interactive Voice Response System/Software

["Art Tostaine, Jr." <art@xxxxxxxxxxx>]

I've used missing link software/hardware on several projects.  It works very 
well and the programming required is all RPG. We were
using it in less than a day of training.

I haven't actually spoken to anyone there in a while, but I did find this 
website:

http://www.sysimp.com/mlink/html/mlink.htm

_________________
Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527

> -----Original Message-----
> From: midrange-l-admin@midrange.com
> [mailto:midrange-l-admin@midrange.com]On Behalf Of Mark Allen
> Sent: Thursday, July 11, 2002 10:25 AM
> To: midrange-l@midrange.com
> Subject: Interactive Voice Response System/Software
>
>
> We are looking to automate our overnight repair/trouble calls.  Since
> the customer database and current trouble reporting system reside on the
> AS/400 it seems to make sense that this system should too but $ may be
> an issue and could interface with a PC based system if needed.
>
> Does anyone have any recommendations/gotchas, etc from past experience?
>
> Mark Allen
> I.S. Manager
> Wilkes Telephone & Electric
> A Dycom Company
> Phone: (706) 678-9565
> Email: allenmark@nu-z.net
> http://www.nu-z.net
>
>
>
>
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