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  • Subject: Re: Number of System Admin Needed to Support AS/400's
  • From: Rob Berendt <rob@xxxxxxxxx>
  • Date: Mon, 24 May 1999 11:12:30 -0500

We have 19 AS/400's, 9 of them onsite.  We have around 800 real, seperate, 
users.  We have around 600 PC's.  Our department consists of the following:
VP of IS - Very proficient at Performance Tools
Me - AS/400 specialist.  Set up downtime tasks, schedule others to do so. 
Backup Operator,  programming, Notes-400 integration, FTP, other esoteric duties
Operator - Changes tape on local machines, monitors backups, Bulk of AS/400, 
NT,  and Notes security.
AS/400 system analysts - 5
AS/400 developers - 5
Notes developer - 1
Analysts/trainers - 2
Help Desk - 3
clerk - 1
PC, and network, technicians - 7
At the remote sites a receptionist or clerk changes the tapes.
The analysts, or local expert users, handle the BPCS security.





Bob.Carter@firstunion.com on 05/24/99 10:19:57 AM
Please respond to MIDRANGE-L@midrange.com@Internet
To:     MIDRANGE-L@midrange.com@Internet
cc:      
Fax to: 
Subject:        Number of System Admin Needed to Support AS/400's


I currently have 14  AS/400 Model 170 Servers with 1100 users. I need to know
how many SA's I should budget to support these AS/400's. Does anyone know of a
model or any other method to figure out the number of support people that I
need?

Bob
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