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  • Subject: Re: Number of System Admin Needed to Support AS/400's
  • From: Bob.Carter@xxxxxxxxxxxxxx
  • Date: Tue, 25 May 1999 07:18:41 -0400


Thanks for the information.

    Bob




owner-midrange-l@midrange.com on 05/24/99 08:12:21 PM
Please respond to MIDRANGE-L@midrange.com @ INTERNET


To: MIDRANGE-L@midrange.com @ INTERNET
cc:

Subject: Re: Number of System Admin Needed to Support AS/400's



Bob,

There a number of variables involved in this. In my past life (seemed like the
company wanted my whole life anyway <grin>), I managed a shop with 1 active
machines with 550 users in 12 locations. It took one SA only part time to manage
them all. We wrote a few programs to automate the process of setting up user
profiles, etc. and everybody was attached to a group profile that granted just
the amount of authority we wanted a particular type of user to have. I assume
these machines are in 14 locations? Are they connected full-time over a network
so that manageability is a little easier from a central location? Another thing
to think about is the turnover among the user base. If it's not too great, the
workload is easier. We even had users who had sign on authority to multiple
machines. Our
programs replicated user profiles wherever they needed to be replicated. There
are (of course, created AFTER we needed them years ago) tools on the market to
assist in all this centralized system administration. They can do a lot more
than profile maintenance naturally (everything from keeping system values
consistent, etc.). I've not used any of them so won't mention them and imply an
endorsement. We chose to stick with the home grown programs a) because they were
already there and "paid for" and b) they also set up all the security parameters
within our packaged
applications at the same time GREATLY reducing the time needed to set up a user
from about 1/2 hour to about 10 seconds.

A caveat learned the hard way. Don't give object ownership EVER to a user. Give
it only to the group profile. Makes deleting the user's profile a whole lot
easier.

Randy Mangham
Pacific Crest Consulting
San Diego, CA

Bob.Carter@firstunion.com wrote:

> I currently have 14  AS/400 Model 170 Servers with 1100 users. I need to know
> how many SA's I should budget to support these AS/400's. Does anyone know of a
> model or any other method to figure out the number of support people that I
> need?
>
> Bob
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