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Since Zend Core is free, I guess the only way they make money is by selling
add-ons like training, support and Zend Platform. Don't worry though,
nothing will stop working if you don't buy support.

I had a similar problem with them trying to sell us Zend Platform. I
usually got them off the phone by saying, "I'm busy". Finally, I got so
annoyed I told them they were calling me too much and we were a smaller
company and don't have the kind of traffic that Zend Platform is intended
to help with. That was the last cold call I received . Not sure if they
noted my frustration or if all it took was me telling them "no". They are
pushy and need to lighten up with the sales calls before they scare people
way from PHP, but giving them a definitive answer took care of the calls
for me.

Matt


|------------>
| From: |
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>--------------------------------------------------------------------------------------------------------------------------------------------------|
|"Shannon ODonnell" <sodonnell@xxxxxxxxxxxxxxxxxxxxxxxxx> |
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| To: |
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>--------------------------------------------------------------------------------------------------------------------------------------------------|
|"'Web Enabling the AS400 / iSeries'" <web400@xxxxxxxxxxxx> |
>--------------------------------------------------------------------------------------------------------------------------------------------------|
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| Date: |
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|02/16/2010 02:30 PM |
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| Subject: |
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>--------------------------------------------------------------------------------------------------------------------------------------------------|
|[WEB400] Zend Support Is Relentless |
>--------------------------------------------------------------------------------------------------------------------------------------------------|





Why is Zend pushing the support of the Zendcore product on the iSeries so
much?


They are relentless in trying to get me to pay for support for what I
thought was supposed to be a free product.



What is the deal?



Will my PHP server suddenly stopped working if I don't purchase a support
contract or what?



This is worse than having the Jehovah's Witnesses knocking on my door all
the time.





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