You are right Aaron, Zend Server CE and Core are no charge, as is Zend
Studio thanks to our partnership with IBM. FYI, Zend Server will
supersede the current Zend Core product. The beta is currently running
at the link under my signature.
The original agreement with IBM was for a perpetual license of Core &
Studio. Silver support would run for 3 years from your first download.
The new agreement with IBM provides for the same perpetual license for
Core/Server CE and Studio but with Silver support for 1 year.
While the products will run perpetually, support will expire after the 1
year or 3 year window of the original agreement, depending on where you
are (It's by serial number folks). So anyone who has downloaded the
solution set since Feb 1, 2009 has 1 year of silver support. Once the
anniversary of the first download is over, the product will continue to
run but without support. For companies who like to have support for
mission critical solutions we are here. For those who don't feel the
need for support I offer a hearty Good Luck and we'll be here if/when
you need us.
I hope that answers the question, but I think the question will keep
popping up. The rhetoric on the emails has been less than ideal and we
are in the process of correcting that.
If you have any questions, please drop me a line and I'd be happy to
assist.
If you are aware of any correspondence that contradicts the information
above please let me know so we can address that directly.
Regards,
Mike
mike.p@xxxxxxxx Cell: (408)679-1011 Office: (815)722-3454
Zend Server for IBM i Beta avilable at
http://www.zend.com/en/products/server/zend-server-5-new-ibmi
-----Original Message-----
From: web400-bounces@xxxxxxxxxxxx [mailto:web400-bounces@xxxxxxxxxxxx]
On Behalf Of Aaron Bartell
Sent: Tuesday, February 16, 2010 11:39 AM
To: Web Enabling the AS400 / iSeries
Subject: Re: [WEB400] Zend Support Is Relentless
How much is support? I would imagine they want to start capitalizing on
their investment which I don't have issue with, though I hope they will
always provide a free Zend CE (Community Edition) server for IBM i.
Aaron Bartell
http://mowyourlawn.com
http://mowyourlawn.com/blog/
On Tue, Feb 16, 2010 at 1:26 PM, Shannon ODonnell <
sodonnell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Why is Zend pushing the support of the Zendcore product on the iSeries
so
much?
They are relentless in trying to get me to pay for support for what I
thought was supposed to be a free product.
What is the deal?
Will my PHP server suddenly stopped working if I don't purchase a
support
contract or what?
This is worse than having the Jehovah's Witnesses knocking on my door
all
the time.
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