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From: Dr. Syd Nicholson
Yes - we can "modernize" on system i -- but what sets it apart from Intel?
What makes the i sufficiently different?
It seems to me that there's quite a bit that sets IBM i apart, but it's harder to know what things are most relevant to individual prospects or customers. Windows viruses may be a hot button for some people, but not for others. The cost of IBM i platforms and applications is often sited against.
I formerly worked for a small IBM i Business Partner that was selling an average of 2 new systems per month, where the most relevant selling point was not the platform itself, but the fact that we had a high customer satisfaction rating for the applications we developed and supported. Customer retention was 100% during my 8-years with them, and we invariably received positive recommendations from just about every one of them.
But that was before the Internet. After the Internet, the growth of that firm has been in a holding pattern mostly - doing a pretty good job holding on to existing customers, but not converting many new.
-Nathan.
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