Re: [EXTERNAL] RDI 9.8.0 anyone??

[Vern Hamberg <vhamberg@xxxxxxxxxxxxxxx>]

Exactly - I mentioned in my post that the problem appears to be with the 
process at Passport Advantage. I hope, as I said there, that someone in 
this list knows what to do. Looking briefly at Passport Advantage 
Online, it seems there has to be a primary contact.

I can only suggest that Karl find a contact page at PAO for support. No 
one here can directly help him out, so far as I know.

This is a day I'm glad we have a business partner that handles this 
stuff, but PAO really needs to have a way to help him out.

Cheers
Vern

On 4/15/2024 5:17 AM, Brian Parkins wrote:
> Installing the Activation Kit doesn't appear to be the problem. The OP 
> is trying to get hold of the AK for RDi 9.8 in the first place, within 
> Passport Advantage. A video on this process - i.e. exactly which 
> website to visit and buttons to click - might be helpful.
>
> Brian.
>
> On 15/04/2024 10:12, Vern Hamberg via WDSCI-L wrote:
> > Have you looked at the YouTube videos that Jon recommended? The last 
> > one, https://www.youtube.com/watch?v=XE5ZObicsAQ, tells how to 
> > install the activation kit.