Re: License not validated in RDi 9.8

Hi Steve,

Thank you for your response. My question was badly timed, because I am on vacation starting from tomorrow. So I have to wait until September 11th, to check what you have suggested.

Is that property (Floating License enabled) stored somewhere outside the installation folder of RDi 9.8?

I watch my colleague when he installed RDi 9.8 into an empty folder and he did not go to the licence manager but immediately installed the lincense plugin from the zip file.

Regards,

Thomas.

-----Ursprüngliche Nachricht-----
Von: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> Im Auftrag von Steve Ferrell via WDSCI-L
Gesendet: Mittwoch, 30. August 2023 15:01
An: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Cc: Steve Ferrell <Steve.Ferrell@xxxxxxxxxx>
Betreff: Re: [WDSCI-L] License not validated in RDi 9.8

Hi Thomas,

When we have seen issues like this in the past, users went into the License Manager first. This "enables" Floating License Server.

Have the user go into Manage Licenses from the Help Menu, and disable the Floating License option.

We've asked the License Team to make Floating License disabled the default value so users don't stumble into this.

If you need more help on this, don't hesitate to contact IBM support.

Thanks!

Steve Ferrell
Principal Software Engineer Lead RDi
Fortra, the new face of HelpSystems


Subject: [WDSCI-L] License not validated in RDi 9.8


Hallo,

We do have a curious problem on the Laptop of one of n colleagues. RDi 9.8 has been installed by extracting it from the distribution zip file. Then the license plugin has been installed with "Help -> Install New Software". I did not notice any errors watching that process.