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Too bad there isn't a "like" button on these posts. I'd definitely "like" this one!
Bob Schuch | U.S. Xpress, Inc.
Programmer/Analyst
4080 Jenkins Road | Chattanooga, TN 37421
Office: 423 510 3791
Fax: 423 510 4002
bschuch@xxxxxxxxxxxx | www.usxpress.com
SERVICE THAT MATTERS - DRIVEN BY INNOVATION
-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Jeff Crosby
Sent: Thursday, February 25, 2016 3:42 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx>
Subject: Re: [WDSCI-L] RDi bug reporting/PMR
On Thu, Feb 25, 2016 at 3:33 PM, Rob Berendt <rob@xxxxxxxxx> wrote:
I much prefer opening a pmr
initially via the web than the phone. I can type up my own
description and paste in joblogs and whatnot. On the phone they only
enter every 3rd word (if you're lucky).
So true. And it's not just IBM. I reported an issue to another company via phone just this morning. The rep said "How can I help you?" I stated my name, my company, paused for several seconds, then described the problem. The response was "What did you say your name was? What company?"
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