Re: Fw: RDi stops responding during interactive debug

[Vernon Hamberg <vhamberg@xxxxxxxxxxxxxxx>]

LOL Greg - I think that's a Blackbook - and not so little!

You might submit a requirement at http://requirements.common.org - it'll 
get to IBM through the CAAC (COMMON Americas Advisory Council) - I'm a 
member. SWMA is a VERRRRY common (so to speak) topic in our meetings.

Some of these things have to do with no longer having SEs - I believe 
they used to notify people at their regular visits - now that role is 
relegated to the BPs, and they don't always carry this out - refer to 
Jim's comments about good BPs.

Cheers
Vern

On 8/12/2015 3:51 PM, Greg Wilburn wrote:
> Wow... thank you for reinforcing my point.  As a customer, how can we voice our concern?
>
> Purchasing software and associated annual maintenance could not possibly be any more difficult.
>
> I look forward to the new Redbook:  "An Interactive Guide to Alienating Your Customers"
>
> ;)
>
>
>
>
>
> -----Original Message-----
> From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund Reinhardt
> Sent: Wednesday, August 12, 2015 3:26 PM
> To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
> Cc: William T Smith
> Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug
>
>
> Hi Greg
> It is likely that you have purchased your license through a hardware
> vendor.  (The 2 channels are discussed here
> https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/W5655eb35823a_4511_8970_3f665cc5d557/page/Details%20on%20the%202%20product%20fulfillment%20channels%20for%20the%20RDi%20product
> )
>
> Unfortunately the ESS/AAS system will not allow us to send notifications of
> SWMA expiry for our product (see above document 'Product Maintenance
> Agreements').  This is extremely frustrating and has been discussed on this
> list many times.
> I am hoping that if you bring it up with IBM they will give you a break on
> reinstating your SWMA due to this less than optimal notification process,
> especially since it is only a month lapsed.
>
>
>
>
> From:	Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
> To:	"Rational Developer for IBM i / Websphere Development Studio
>              Client for	System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
> Cc:	Daniel Craggs/Toronto/IBM@IBMCA
> Date:	08/12/2015 09:12 AM
> Subject:	Re: [WDSCI-L] Fw:  RDi stops responding during interactive
>              debug
> Sent by:	"WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>
>
>
>
> Well, I would love to report my problem... but it seems as if my service
> contract on this product has expired (over a month ago), without my
> knowledge.
> How could that be?  We are a small company - I sign off on every "IT
> related" bill that shows up here.
> This is not the first time IBM has dropped the ball - they've moved
> everything offshore and it shows.  I can't imagine how much money they are
> losing simply because they didn't send a bill to a customer.  The software
> entitlement idiot can't even tell me who to speak with.
>
>
> -----Original Message-----
> From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund
> Reinhardt
> Sent: Tuesday, August 11, 2015 8:52 AM
> To: Rational Developer for IBM i / Websphere Development Studio Client for
> System i & iSeries
> Cc: Daniel Craggs
> Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug
>
>
> Greg,
> This is not a known issue to IBM, this is the first I am hearing about it.
> If you can reproduce the problem it would be a big service to the community
> to provide that scenario to IBM.
>
> Thanks,
> Edmund
>
>
>
>
> From:		 Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
> To:		 "'Rational Developer for IBM i / Websphere Development Studio
>              Client for		 System i & iSeries'" <wdsci-l@xxxxxxxxxxxx>
> Date:		 08/10/2015 04:18 PM
> Subject:		 Re: [WDSCI-L] Fw:  RDi stops responding during
> interactive
>              debug
> Sent by:		 "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>
>
>
>
> Edmund,
>
> Is this a known issue?  I certainly do not want to disable this feature.
> In pgms with lots of variables, it would be easier to use STRDBG.
>
> Before opening a PMR, I would like to see if maybe someone already has.
>
> Greg
>
> -----Original Message-----
> From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund
> Reinhardt
> Sent: Monday, August 10, 2015 4:02 PM
> To: midrange-WDSC WDSC message board
> Subject: [WDSCI-L] Fw: RDi stops responding during interactive debug
>
>
>
>
> Hi Greg,
>
> So a cheap workaround is to disable the hover in the preferences. Windows
> -> Preferences -> Run/Debug -> Compiled Debug -> Debug Editors and uncheck
> "Allow hover evaluation".
>
> I recognise it would be useful to support this in hover in general. You can
> raise a PMR, then we can observe their epdc trace and see if there's
> anything we can do to optimize it so RDi doesn't die.
>
> HTH
> Edmund
>
>
>
>
> From:		 		  Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
> To:		 		  "wdsci-l@xxxxxxxxxxxx" <wdsci-l@xxxxxxxxxxxx>
> Date:		 		  08/10/2015 02:49 PM
> Subject:		 		  [WDSCI-L] RDi stops responding during
> interactive debug
> Sent by:		 		  "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>
>
>
>
> I've had this occur several times and it creates a real mess.
>
> I start a SEP (for myself)... then call the program on the green screen.
> As I'm stepping through the program, I tend to "hover" over variables to
> see what's in there.  Some of my XML parser routines have relatively large
> qualified data structures.
>
> Order DS qualified dim(100)
>   <fields here>
> ...followed by an embedded "Item DS qualified dim(500)"
>
> So they are not huge... but large.  If I accidentally hover over the DS
> "Order", RDi will grind away until it eventually fades out and indicates
> (Not Responding) in the title bar.
>
> Anyone else seen this?
>
> Greg
>
>
> --
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> Client for System i & iSeries  (WDSCI-L) mailing list
> To post a message email: WDSCI-L@xxxxxxxxxxxx
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>
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> This is the Rational Developer for IBM i / Websphere Development Studio
> Client for System i & iSeries  (WDSCI-L) mailing list
> To post a message email: WDSCI-L@xxxxxxxxxxxx
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> --
> This is the Rational Developer for IBM i / Websphere Development Studio
> Client for System i & iSeries  (WDSCI-L) mailing list
> To post a message email: WDSCI-L@xxxxxxxxxxxx
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