Wow... thank you for reinforcing my point. As a customer, how can we voice our concern?
Purchasing software and associated annual maintenance could not possibly be any more difficult.
I look forward to the new Redbook: "An Interactive Guide to Alienating Your Customers"
;)
-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund Reinhardt
Sent: Wednesday, August 12, 2015 3:26 PM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Cc: William T Smith
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug
Hi Greg
It is likely that you have purchased your license through a hardware
vendor. (The 2 channels are discussed here
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/W5655eb35823a_4511_8970_3f665cc5d557/page/Details%20on%20the%202%20product%20fulfillment%20channels%20for%20the%20RDi%20product
)
Unfortunately the ESS/AAS system will not allow us to send notifications of
SWMA expiry for our product (see above document 'Product Maintenance
Agreements'). This is extremely frustrating and has been discussed on this
list many times.
I am hoping that if you bring it up with IBM they will give you a break on
reinstating your SWMA due to this less than optimal notification process,
especially since it is only a month lapsed.
From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
Cc: Daniel Craggs/Toronto/IBM@IBMCA
Date: 08/12/2015 09:12 AM
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive
debug
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>
Well, I would love to report my problem... but it seems as if my service
contract on this product has expired (over a month ago), without my
knowledge.
How could that be? We are a small company - I sign off on every "IT
related" bill that shows up here.
This is not the first time IBM has dropped the ball - they've moved
everything offshore and it shows. I can't imagine how much money they are
losing simply because they didn't send a bill to a customer. The software
entitlement idiot can't even tell me who to speak with.
-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund
Reinhardt
Sent: Tuesday, August 11, 2015 8:52 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for
System i & iSeries
Cc: Daniel Craggs
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug
Greg,
This is not a known issue to IBM, this is the first I am hearing about it.
If you can reproduce the problem it would be a big service to the community
to provide that scenario to IBM.
Thanks,
Edmund
From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
To: "'Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries'" <wdsci-l@xxxxxxxxxxxx>
Date: 08/10/2015 04:18 PM
Subject: Re: [WDSCI-L] Fw: RDi stops responding during
interactive
debug
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>
Edmund,
Is this a known issue? I certainly do not want to disable this feature.
In pgms with lots of variables, it would be easier to use STRDBG.
Before opening a PMR, I would like to see if maybe someone already has.
Greg
-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Edmund
Reinhardt
Sent: Monday, August 10, 2015 4:02 PM
To: midrange-WDSC WDSC message board
Subject: [WDSCI-L] Fw: RDi stops responding during interactive debug
Hi Greg,
So a cheap workaround is to disable the hover in the preferences. Windows
-> Preferences -> Run/Debug -> Compiled Debug -> Debug Editors and uncheck
"Allow hover evaluation".
I recognise it would be useful to support this in hover in general. You can
raise a PMR, then we can observe their epdc trace and see if there's
anything we can do to optimize it so RDi doesn't die.
HTH
Edmund
From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
To: "wdsci-l@xxxxxxxxxxxx" <wdsci-l@xxxxxxxxxxxx>
Date: 08/10/2015 02:49 PM
Subject: [WDSCI-L] RDi stops responding during
interactive debug
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>
I've had this occur several times and it creates a real mess.
I start a SEP (for myself)... then call the program on the green screen.
As I'm stepping through the program, I tend to "hover" over variables to
see what's in there. Some of my XML parser routines have relatively large
qualified data structures.
Order DS qualified dim(100)
<fields here>
...followed by an embedded "Item DS qualified dim(500)"
So they are not huge... but large. If I accidentally hover over the DS
"Order", RDi will grind away until it eventually fades out and indicates
(Not Responding) in the title bar.
Anyone else seen this?
Greg
--
This is the Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries (WDSCI-L) mailing list
To post a message email: WDSCI-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit:
http://lists.midrange.com/mailman/listinfo/wdsci-l
or email: WDSCI-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at
http://archive.midrange.com/wdsci-l.
--
This is the Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries (WDSCI-L) mailing list
To post a message email: WDSCI-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit:
http://lists.midrange.com/mailman/listinfo/wdsci-l
or email: WDSCI-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at
http://archive.midrange.com/wdsci-l.
--
This is the Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries (WDSCI-L) mailing list
To post a message email: WDSCI-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit:
http://lists.midrange.com/mailman/listinfo/wdsci-l
or email: WDSCI-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at
http://archive.midrange.com/wdsci-l.
--
This is the Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries (WDSCI-L) mailing list
To post a message email: WDSCI-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit:
http://lists.midrange.com/mailman/listinfo/wdsci-l
or email: WDSCI-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at
http://archive.midrange.com/wdsci-l.
--
This is the Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries (WDSCI-L) mailing list
To post a message email: WDSCI-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit:
http://lists.midrange.com/mailman/listinfo/wdsci-l
or email: WDSCI-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at
http://archive.midrange.com/wdsci-l.
midrange.com
