Difficulty uprading from RDi-SOA -- WDSCI-L

Hi Eric

From RDi-SOA 7.5, you are entitled to RDi-SOA 8.0 which just came out last

month. You cannot convert to RDp which is just a subset. You are entitled
to much more, including RBD. So maybe your problem was that you were
aiming too low.
If you are still having difficulty upgrading to RDi-SOA 8.0, just send me
your private email and I will have someone from IBM help resolve your
problem.
Are you working through a business partner or directly. We have been
trying to reach out and education our business partners as much as
possible, but not every attends our information sessions, so let us know
and we will reach out to them individually.

Regards

Edmund (E.H.) Reinhardt
Rational Developer for Power
Advisory Development Analyst
COBOL IDE on AIX, System i Application Development, DDS, WebFacing

Phone: 1-905-413-3125 | Tie-Line: 313-3125 | Fax: IBM
1-905-413-4850
E-mail: edmund.reinhardt@xxxxxxxxxx 8200 Warden Ave
AIX COBOL demo: tinyurl.com/62ek2n5 Markham, ON L6G 1C7
Canada

|------------>
| From: |
|------------>
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|"DeLong, Eric" <EDeLong@xxxxxxxxxxxxxxx> |
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|------------>
| To: |
|------------>
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx> |
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|------------>
| Date: |
|------------>
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|05/06/2011 04:17 PM |
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|------------>
| Subject: |
|------------>
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|Re: [WDSCI-L] Rational confusion |
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|------------>
| Sent by: |
|------------>
>--------------------------------------------------------------------------------------------------------------------------------------------------|
|wdsci-l-bounces@xxxxxxxxxxxx |
>--------------------------------------------------------------------------------------------------------------------------------------------------|

For sure... I have a POE for Rdi-SOA (7.5) that I can't figure out how to
convert into RDP. I have about 45 days until our support runs out again.
Frustration with this is enormous, and I really want this to just GO AWAY!

I miss the days when WDSC was just distributed as part of the tools and
compilers products. At this point, the developers never get the tools they
need to modernize and move forward, and IBM never gets any licensing for
the new tools because nobody can figure out how to get to it.

-Eric DeLong

-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On
Behalf Of Jeff Crosby
Sent: Friday, May 06, 2011 2:32 PM
To: Edmund Reinhardt
Cc: Linda Cole; Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries; Jenny Wong
Subject: Re: [WDSCI-L] Rational confusion

Thanks. I'm not the only one on this list to get bit by that.

On Fri, May 6, 2011 at 3:27 PM, Edmund Reinhardt <
edmund.reinhardt@xxxxxxxxxx> wrote:

Hi Jeff,
Jenny has dug into the details for you.
It turns out that your RDi SWMA had expired and so you were charged to
reinstate your SWMA and then the upgrade was free.
One of the problems with purchasing software through the hardware
configurator channel is that it does not notify you when your Rational
SWMA expires. We are looking for technical solutions to this.
In the mean time, make a note that your current RDp SWMA expires on
4/29/2012, so you will want to renew before then, in order to save money.

Regards

*Edmund (E.H.) Reinhardt*
Rational Developer for Power
Advisory Development Analyst
COBOL IDE on AIX, System i Application Development, DDS, WebFacing
------------------------------
*Phone:* 1-905-413-3125 | *Tie-Line:* 313-3125 | *Fax:* 1-905-413-4850
*
E-mail:* *edmund.reinhardt@xxxxxxxxxx* <edmund.reinhardt@xxxxxxxxxx>
*
AIX COBOL demo: **tinyurl.com/62ek2n5* <http://tinyurl.com/62ek2n5>
[image: IBM]

8200 Warden Ave

Markham, ON L6G 1C7
Canada

[image: Inactive hide details for Jeff Crosby ---05/06/2011 11:15:28
AM---So does that mean I shouldn't be having to pay the BP for
it?]Jeff Crosby ---05/06/2011 11:15:28 AM---So does that mean I
shouldn't be having to pay the BP for it? Or because I recently agreed
to pay t

From:
Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
To:
Jenny Wong/Toronto/IBM@IBMCA

Cc:
Edmund Reinhardt/Toronto/IBM@IBMCA, Linda Cole/Ontario/IBM@IBMCA,
"Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
Date:
05/06/2011 11:15 AM
Subject:
Re: [WDSCI-L] Rational confusion
------------------------------

So does that mean I shouldn't be having to pay the BP for it? Or
because I recently agreed to pay the BP for it?

My trust and confidence level aren't very high right now.

On Fri, May 6, 2011 at 11:00 AM, Jenny Wong
<*jswong@xxxxxxxxxx*<jswong@xxxxxxxxxx>>
wrote:

Hi, Jeff,

The information I provided is the entitlement record, which shows that
5733-RDI and 5733-RDP are purchased on the machine. You will not see

these 2

products in the IBM i Installed Licensed Programs panel. These are

client

products, installed on the PC.

Thanks.

Regards, Jenny.
IBM Toronto Lab
Rational Power Systems Software Planning
Internet: *jswong@xxxxxxxxxx* <jswong@xxxxxxxxxx>
Phone: *(905)413-4127* <%28905%29413-4127> Tie-line: 313-4127
[image: Inactive hide details for Jeff Crosby
<jlcrosby@xxxxxxxxxxxxxxxx>]Jeff Crosby

<*jlcrosby@xxxxxxxxxxxxxxxx*<jlcrosby@xxxxxxxxxxxxxxxx>

>

*Jeff Crosby

<**jlcrosby@xxxxxxxxxxxxxxxx*<jlcrosby@xxxxxxxxxxxxxxxx>

*>*

05/06/2011 10:17 AM
To

Jenny Wong/Toronto/IBM@IBMCA
cc

Linda Cole/Ontario/IBM@IBMCA, "Rational Developer for IBM i /

Websphere

Development Studio Client for System i & iSeries" <*
wdsci-l@xxxxxxxxxxxx* <wdsci-l@xxxxxxxxxxxx>>, Edmund
Reinhardt/Toronto/IBM@IBMCA
Subject

Re: [WDSCI-L] Rational confusion
You're telling me that a display of installed licensed programs on

that

machine, 10366DE, should show 5733-RDG and/or 5770-RDI? Neither show

up.

What I have are:

5770WDS IBM Rational Development Studio for i
5770WDS Application Development ToolSet
5770WDS ILE RPG
5770WDS RPG/400
5770WDS ILE COBOL
5770WDS Workstation Tools - Base

So therefore it's on my install media? Am I entitled to the above and
the 5733-RDG and 5770-RDI?

FWIW, when I got all my license keys from the BP, there are none in
regards to this product.

On Fri, May 6, 2011 at 10:01 AM, Jenny Wong

<*jswong@xxxxxxxxxx*<jswong@xxxxxxxxxx>>

wrote:
Hi, Jeff,

The entitlement records, see below, shows that the BP customer #
has entitlement to both RD Power V8 and RDi on this machine. If

it is the RD

Power (5733-RDG) activation kit you are looking for, the BP

should be able

to log into ESS to download the activation kit for you.

Let me know if there is anything else I could help. Thanks.
*

electronic Proofs of Entitlement
ePoE(s) information*

Select *Cancel* to return to previous page.
*Customer number
Machine type/serial*
*892 8682180
9406 10366DE*

------------------------------
Proof numberC60186B70NIGENB Product number5733RDG Product

nameRDP

RPG&COBOL Dev Tool for VersionV8 Install code id5050 Quantity1
Authorized User(s) Order number296VJG
------------------------------
Proof numberC97327BSWAKGENB Product number5733RDI Product

nameRATNL

DEV FOR SYS W/1 YR SW VersionV6 Install code id5050 Quantity1
Users Order number211RQN
------------------------------

Regards, Jenny.
IBM Toronto Lab
Rational Power Systems Software Planning
Internet: *jswong@xxxxxxxxxx* <jswong@xxxxxxxxxx>
Phone: *(905)413-4127* <%28905%29413-4127> Tie-line: 313-4127
[image: Inactive hide details for Jeff Crosby
<jlcrosby@xxxxxxxxxxxxxxxx>]Jeff Crosby <*
jlcrosby@xxxxxxxxxxxxxxxx* <jlcrosby@xxxxxxxxxxxxxxxx>>
*Jeff Crosby

<**jlcrosby@xxxxxxxxxxxxxxxx*<jlcrosby@xxxxxxxxxxxxxxxx>

*>*

05/06/2011 09:47
AM
To

"Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries"

<*wdsci-l@xxxxxxxxxxxx*<wdsci-l@xxxxxxxxxxxx>

>
cc

Linda Cole/Ontario/IBM@IBMCA, Jenny Wong/Toronto/IBM@IBMCA
Subject

Re: [WDSCI-L] Rational confusion
Dilgard Frozen Foods, Inc

IBM cust # 2501412
BP cust # 8928682180

S/N 10366DE

Please check and let me know. If we don't have Rational SWMA,
give me details on it so I can tell the BP where to go (think

nice here).

Thanks for helping with this.

Depending on what the answer is, it's beginning to sound as if
the issue is ignorance on the part of the BP.

On Fri, May 6, 2011 at 9:33 AM, Edmund Reinhardt <*
edmund.reinhardt@xxxxxxxxxx* <edmund.reinhardt@xxxxxxxxxx>>
wrote:

Hi Jeff

This is what might have happened. You have RDi.

You

evaluated RD Power.
You now want to upgrade to RD Power from RDi. You
have full SWMA. but it
is the IBM i SWMA, and not the RDi SWMA which is
different. The BP could
be correct when he told you that you do not have an
active RDi SWMA.

If you have an active SWMA with RDi, your upgrade to
RD Power V8 is a
no-charge upgrade. If you do not have an active

SWMA

with RDi, the upgrade
order will charge you a re-instatement fee.

Jenny Wong is the world-wide expert on this and she
can help to verify your
entitlement to RDi if you can provide the customer
number and the machine
serial number.

Regards

Edmund (E.H.) Reinhardt
Rational Developer for Power
Advisory Development Analyst
COBOL IDE on AIX, System i Application Development,
DDS, WebFacing

Phone: *1-905-413-3125* <1-905-413-3125> |

Tie-Line:

313-3125 | Fax: IBM
*1-905-413-4850* <1-905-413-4850>
E-mail:

*edmund.reinhardt@xxxxxxxxxx*<edmund.reinhardt@xxxxxxxxxx>
8200 Warden Ave

AIX COBOL demo: *tinyurl.com/62ek2n5*<

http://tinyurl.com/62ek2n5> Markham, ON L6G 1C7

Canada

From: Jeff Crosby

<*jlcrosby@xxxxxxxxxxxxxxxx*<jlcrosby@xxxxxxxxxxxxxxxx>

>

To: "Rational Developer for IBM i /
Websphere Development Studio Client for System i &

iSeries" <

*wdsci-l@xxxxxxxxxxxx* <wdsci-l@xxxxxxxxxxxx>>

Cc: Linda Cole/Ontario/IBM@IBMCA, Jenny
Wong/Toronto/IBM@IBMCA

Date: 05/06/2011 08:48 AM

Subject: Re: [WDSCI-L] Rational confusion

Sent by:

*wdsci-l-bounces@xxxxxxxxxxxx*<wdsci-l-bounces@xxxxxxxxxxxx>

Edmund,

Correct except for one thing. The BP said I was not
entitled to RDp 8.0.
I
will be billed by the BP for it. Because I was on
full SWMA, I was hoping
that would not be the case. But that's been
discussed here before that
SWMA
does not apply to Rational, if I recall correctly.

I also have a slight concern that the packing list

(s)

refer to Japanese.

On Fri, May 6, 2011 at 8:05 AM, Edmund Reinhardt <*

**edmund.reinhardt@xxxxxxxxxx*<edmund.reinhardt@xxxxxxxxxx>>

wrote:

>
> Chris,
> IBM has been actively looking into what went wrong
in Jeff's case and how
> to make sure it doesn't happen again. We had a

big

meeting yesterday and
> we are taking action.
>
> Jeff, please correct me if I am wrong, but this is
what I have been able
to
> piece together.
> Jeff had RDi 7.5 and he is entitled to RDp 8.0.
> He downloaded the RDp 8.0 trial and just need the
activation key.
> The business partner was a hardware specialist and
had originally ordered
> the RDi (and probably the WDSc) through AAS which
is the hardware
> configurator.
> Normally the business partner would order the

media

which has the key on
> it, or download an image from ESS which also has
the key on it. But
since
> Jeff already had the software installed, he was

not

interested,
especially
> because of the media cost.
> What the business partner did not know was that it
is possible to
download
> just the activation key from ESS.
>
> Chris, if you tell us your contact from your BP, I
will have a
knowledgable
> IBMer walk them through the process.
> Please confirm what your situation is. Are you
upgrading from RDi 7.5 or
> RDp 7.6? Do you have the trial installed or are
you interested in the
> download with the key.
>
> Regards
>
>
>
> Edmund (E.H.) Reinhardt
> Rational Developer for Power
> Advisory Development Analyst
> COBOL IDE on AIX, System i Application

Development,

DDS, WebFacing
>
>
>
> Phone: *1-905-413-3125* <1-905-413-3125> |
Tie-Line: 313-3125 | Fax:
> IBM
> *1-905-413-4850* <1-905-413-4850>
> E-mail:

*edmund.reinhardt@xxxxxxxxxx*<edmund.reinhardt@xxxxxxxxxx>
8200

> Warden Ave
> AIX COBOL demo: *tinyurl.com/62ek2n5*<

http://tinyurl.com/62ek2n5> Markham,

> ON L6G 1C7
>
> Canada
>
>
>
>
>
>
> From: "Hiebert, Chris" <*

chris.hiebert@xxxxxxxxxxxxxx*<chris.hiebert@xxxxxxxxxxxxxx>

>
>
> To: "Rational Developer for IBM i /
Websphere Development Studio
> Client for System i & iSeries" <*
wdsci-l@xxxxxxxxxxxx* <wdsci-l@xxxxxxxxxxxx>>
>
> Date: 05/05/2011 05:00 PM
>
> Subject: Re: [WDSCI-L] Rational confusion
>
> Sent by:

*wdsci-l-bounces@xxxxxxxxxxxx*<wdsci-l-bounces@xxxxxxxxxxxx>

>
>
>
>
>
>
> Jeff,
> We are having a similar issue with getting our 8.0
license key.
> Do you still have all the steps you took to
download it? It might help
> our BP figure it out.
>
> Thanks,
> Chris Hiebert
>
> -----Original Message-----
> From:

*wdsci-l-bounces@xxxxxxxxxxxx*<wdsci-l-bounces@xxxxxxxxxxxx>[mailto:

*wdsci-l-bounces@xxxxxxxxxxxx*<wdsci-l-bounces@xxxxxxxxxxxx>

]
> On Behalf Of Jeff Crosby
> Sent: Wednesday, May 04, 2011 1:55 PM
> To: Rational Developer for IBM i / Websphere
Development Studio Client
> forSystem i & iSeries
> Subject: Re: [WDSCI-L] Rational confusion
>
> This is unreal.
>
> The BP gave up trying to get the license key and
told me to call IBM
> Service. I called them and opened a PMR.
>
> Rational called and they said since it was ordered
through a BP, the
> keys
> would be made available to the BP and the BP is to
give them to me. I
> told
> him the BP had given up because they had exhausted
all their resources.
>
> He then authorized me as a user of the BP's
Partnerworld site (not
> kidding)
> by giving me a signon there. Then he walked me
through downloading and
> unzipping what I needed.
>
> Evidently someone at my BP doesn't know how this

to be done.
>
>
>
> On Wed, May 4, 2011 at 7:08 AM, Jeff Crosby
>

<*jlcrosby@xxxxxxxxxxxxxxxx*<jlcrosby@xxxxxxxxxxxxxxxx>

>wrote:
>
> > Is the subject an oxymoron? :)
> >
> > We've discussed here from time to time the
confusion of most people on
> this
> > list regarding the product name, what one is
entitled to, how to get
> it,
> > what product contains what feature, etc. It has
now struck me too.
> >
> > I downloaded and installed IBM Rational

Developer

for Power Systems
> > Software 8.0 (common name RDP 8) about 4 weeks
ago. The amount of
> time it
> > takes to have someone answer the questions like:
What am I entitled
> to? Do
> > I have to pay for this? How much will it cost
me? How do I get my
> license
> > keys? etc is astonishing. I still don't know
where to look for my
> license
> > key and neither does my BP. He is as disgusted
as I am. With luck,
> I'll
> > actually have the license key before the 70 day
trial runs out.
> >
> > The BP had no idea that my SW maintenance
agreement did not cover
> this. I
> > only knew it thanks to Pluta and others on this
list.
> >
> > IBM and Rational, please get your act together.
> >
> >
> > --
> > Jeff Crosby
> > VP Information Systems
> > UniPro FoodService/Dilgard
> > P.O. Box 13369
> > Ft. Wayne, IN 46868-3369
> > *260-422-7531* <260-422-7531>
> > *www.dilgardfoods.com*<

http://www.dilgardfoods.com/>

> >
> > The opinions expressed are my own and not
necessarily the opinion of
> my
> > company. Unless I say so.
> >
> >
>
>
> --
> Jeff Crosby
> VP Information Systems
> UniPro FoodService/Dilgard
> P.O. Box 13369
> Ft. Wayne, IN 46868-3369
> *260-422-7531* <260-422-7531>
> *www.dilgardfoods.com*<

http://www.dilgardfoods.com/>

>
> The opinions expressed are my own and not
necessarily the opinion of my
> company. Unless I say so.
> --
> This is the Rational Developer for IBM i /
Websphere Development Studio
> Client for System i & iSeries (WDSCI-L) mailing
list
> To post a message email:

*WDSCI-L@xxxxxxxxxxxx*<WDSCI-L@xxxxxxxxxxxx>

> To subscribe, unsubscribe, or change list options,
> visit: *
http://lists.midrange.com/mailman/listinfo/wdsci-l*<

http://lists.midrange.com/mailman/listinfo/wdsci-l>

> or email:

*WDSCI-L-request@xxxxxxxxxxxx*<WDSCI-L-request@xxxxxxxxxxxx>

> Before posting, please take a moment to review the
archives
> at *http://archive.midrange.com/wdsci-l*<

http://archive.midrange.com/wdsci-l>

.
> --
> This is the Rational Developer for IBM i /
Websphere Development Studio
> Client for System i & iSeries (WDSCI-L) mailing
list
> To post a message email:

*WDSCI-L@xxxxxxxxxxxx*<WDSCI-L@xxxxxxxxxxxx>

> To subscribe, unsubscribe, or change list options,
> visit: *
http://lists.midrange.com/mailman/listinfo/wdsci-l*<

http://lists.midrange.com/mailman/listinfo/wdsci-l>

> or email:

*WDSCI-L-request@xxxxxxxxxxxx*<WDSCI-L-request@xxxxxxxxxxxx>

> Before posting, please take a moment to review the
archives
> at *http://archive.midrange.com/wdsci-l*<

http://archive.midrange.com/wdsci-l>

.
>
>
> --
> This is the Rational Developer for IBM i /
Websphere Development Studio
> Client for System i & iSeries (WDSCI-L) mailing
list
> To post a message email:

*WDSCI-L@xxxxxxxxxxxx*<WDSCI-L@xxxxxxxxxxxx>

> To subscribe, unsubscribe, or change list options,
> visit: *
http://lists.midrange.com/mailman/listinfo/wdsci-l*<

http://lists.midrange.com/mailman/listinfo/wdsci-l>

> or email:

*WDSCI-L-request@xxxxxxxxxxxx*<WDSCI-L-request@xxxxxxxxxxxx>

> Before posting, please take a moment to review the
archives
> at *http://archive.midrange.com/wdsci-l*<

http://archive.midrange.com/wdsci-l>

.
>
>

--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369*
**260-422-7531* <260-422-7531>*

**www.dilgardfoods.com*<http://www.dilgardfoods.com/>

The opinions expressed are my own and not

necessarily

the opinion of my
company. Unless I say so.
--
This is the Rational Developer for IBM i / Websphere
Development Studio
Client for System i & iSeries (WDSCI-L) mailing

list

To post a message email:

*WDSCI-L@xxxxxxxxxxxx*<WDSCI-L@xxxxxxxxxxxx>

To subscribe, unsubscribe, or change list options,
visit: *
http://lists.midrange.com/mailman/listinfo/wdsci-l*<

http://lists.midrange.com/mailman/listinfo/wdsci-l>

or email:

*WDSCI-L-request@xxxxxxxxxxxx*<WDSCI-L-request@xxxxxxxxxxxx>

Before posting, please take a moment to review the
archives
at *http://archive.midrange.com/wdsci-l*<

http://archive.midrange.com/wdsci-l>

.

--
This is the Rational Developer for IBM i / Websphere
Development Studio Client for System i & iSeries

(WDSCI-L) mailing list

To post a message email:

*WDSCI-L@xxxxxxxxxxxx*<WDSCI-L@xxxxxxxxxxxx>

To subscribe, unsubscribe, or change list options,
visit: *
http://lists.midrange.com/mailman/listinfo/wdsci-l*<

http://lists.midrange.com/mailman/listinfo/wdsci-l>

or email:

*WDSCI-L-request@xxxxxxxxxxxx*<WDSCI-L-request@xxxxxxxxxxxx>

Before posting, please take a moment to review the
archives
at *http://archive.midrange.com/wdsci-l*<

http://archive.midrange.com/wdsci-l>

.

--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369*
**260-422-7531* <260-422-7531>*
**www.dilgardfoods.com* <http://www.dilgardfoods.com/>

The opinions expressed are my own and not necessarily the

opinion

of my company. Unless I say so.

--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369*
**260-422-7531* <260-422-7531>*
**www.dilgardfoods.com* <http://www.dilgardfoods.com/>

The opinions expressed are my own and not necessarily the opinion of

company. Unless I say so.

--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531*
**www.dilgardfoods.com* <http://www.dilgardfoods.com/>

The opinions expressed are my own and not necessarily the opinion of
my company. Unless I say so.

--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.

--
This is the Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries (WDSCI-L) mailing list
To post a message email: WDSCI-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/wdsci-l
or email: WDSCI-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/wdsci-l.