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  1.  Home
  2. WDSCI-L
  3. February 2008

Re: RSE performance

Buck,

Exactly. For some reason, my employer's customer number is a closely guarded secret, and of course all problem reports have to go through the 'proper channels'. I guess somebody, either on our side or IBM's, doesn't want 150 developers talking to IBM directly.

FWIW, I'm trying to get the appropriate people here interested in the problem.

Dave Shaw
Mohawk Industries

----- Original Message -----
From: "Buck" <kc2hiz@xxxxxxxxx>
Newsgroups: midrange.wdsci-l
To: <wdsci-l@xxxxxxxxxxxx>
Sent: Monday, February 04, 2008 1:53 PM
Subject: Re: [WDSCI-L] WDSCI-L Digest, Vol 6, Issue 70


Joe Pluta wrote:

If you haven't officially reported it, it's not officially a
problem.

Agreed.

In my opinion, it is too difficult to report a problem. An individual
developer doesn't always have access to the IBM customer number, etc.
needed to open a PMR or request a DCR.

It would be very nice to have a Bugzilla page.

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